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North Central Ford - Service Center

Richardson, TX

3.9
218 Reviews

218 Reviews of North Central Ford - Service Center

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February 12, 2019

In and out complete and in time. In and out with service complete and on time. Thanks to Roy Coleman, he is courteous and appreciates the customer. Doug in sales does a great job as w More

by FordF15018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
Feb 15, 2019 -

North Central Ford responded

Fordf15018, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2019

Quick and Easy Easy to set up appointment online. Customer service called back the same day I scheduled to confirm and facilitate my service needs. They finished the More

by TexasFordExplorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember my case manager on the day, Sean Sachse
Jan 28, 2019 -

North Central Ford responded

Texasfordexplorer, we are so happy to read such a great review about North Central Ford! We hope to be of service to you again in the future. Best wishes, North Central Ford

January 22, 2019

Standard maintenance visit The visit was normal. The service was very good it took almost two hours for "The Works" to be finished. A bit slower than normal but that happens s More

by charles1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and Service Tech Huffman?
Jan 28, 2019 -

North Central Ford responded

Charles1234, we are so happy to read such a great review about North Central Ford! We can't wait to see you again, have a great day.

January 15, 2019

good and quick My last two visits were exceptional. I was greeted and handled professionally and quickly. The estimates were spot on. The work was done faster than p More

by Fumcroldguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ayo
Jan 17, 2019 -

North Central Ford responded

Fumcroldguy, we are so happy to read such a great review about North Central Ford! We can't wait to see you again, have a great day.

January 13, 2019

Oil change Everything is great. I have no complaint with the work that the service that they have done . It will be nice if they didn’t leave trash in my car aft More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
Jan 17, 2019 -

North Central Ford responded

Hi Ford, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 07, 2019

Servicing of head-gasket oil leak. Prompt attention and follow-up with ordering of parts and scheduling repair over the holiday. Problem fixed on time with no identified problems durin More

by GlenHaas45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Schreiber
Jan 14, 2019 -

North Central Ford responded

Hi Glenhaas45! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

January 06, 2019

Very Good Service since 2003. I bought my 2003 Thunderbird at North Central Ford. The "princess" has never been attended to by any one else. I have always had very good service t More

by Mrlawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Jan 14, 2019 -

North Central Ford responded

Hi Mrlawford, thank you so much for your positive comments about North Central Ford! We hope to be of service to you again in the future. Best wishes, North Central Ford

January 02, 2019

Dec 2018 Service Very helpful service team that works diligently to provide great service and meet the time estimates given. I pass several other dealerships in order More

by Brian Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 14, 2019 -

North Central Ford responded

Brian Lucas, we are so happy to read such a great review about North Central Ford! We can't wait to see you again, have a great day.

November 17, 2018

Oil change the works Ronnie Ralph provided excellent customer service handled service quickly professional & friendly- oil change the works thank you Ronnie! check out p More

by janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ralph
November 15, 2018

Winterizing Explorer I scheduled service online and was quickly greeted when I arrived at the dealership. The waiting room was comfortable and my Explorer was ready sooner More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
Apr 26, 2019 -

North Central Ford responded

Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Central Ford!

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