North Central Ford

Felicia made my buying experience as seamless as possible. They did everything they could to get me into a reliable car. I love my fusion. It's really nice and fits my lifestyle. I would definitely possible. They did everything they could to get me into a reliable car. I love my fusion. It's really nice and fits my lifestyle. I would definitely recommend Felicia and north central ford to anyone wanting to buy a car without a headache. They gave me the ideal car shopping experience More

Barb Cobos is a very pleasant, professional, knowledgeable dealer to work with. My 2000 Chevy Malibu was going to cost me more to repair than it was worth, so I went to Barb for help. I was loo knowledgeable dealer to work with. My 2000 Chevy Malibu was going to cost me more to repair than it was worth, so I went to Barb for help. I was looking for a more economical vehicle and was considering the Ford Focus or Ford Fusion. Barb let me drive both, taking the time to discuss the features of each vehicle during our test drives. Barb put me at ease, making me feel comfortable asking all sorts of questions. Barb was incredibly patient and considerate. She demonstrated her competence as well as compassion, as I tearfuly departed from the Malibu. I felt the Ford Focus was my best option financially and it was easier for me to handle. I would...and already have .....highly recommend Barb as an excellent Ford dealer as she has honesty, integrity, and reliability, just like the Ford vehicles! Thank you Barb, for a great Ford experience! More

Barb made my first time Ford purchase truly enjoyable. She was very friendly and was very patient with all of my questions and examination of the vehicle. Barb stayed very late in the evening to make sur She was very friendly and was very patient with all of my questions and examination of the vehicle. Barb stayed very late in the evening to make sure that I was able to leave in my new vehicle, with all of my questions answered, and never made me feel rushed or that I was an inconvenience. The next day when I returned to get the vehicle detailed, she was there waiting, and gave me undivided personal attention. She again went over all the details of the vehicle, making sure that I understood the new features and that I was completely satisfied. It was truly a pleasure working with her! More

Kerry Burns was my salesman and the experience was great. He took the time to explain everything to me and did not put a lot of pressure on me. I highly recommend North Central Ford. He took the time to explain everything to me and did not put a lot of pressure on me. I highly recommend North Central Ford. More

My first visit to this dealership was in 2010, my daughter purchased her first car. Felicia was so friendly and helpful, she helped her understand the financing. She did follow ups after the sale. daughter purchased her first car. Felicia was so friendly and helpful, she helped her understand the financing. She did follow ups after the sale. In 2012 I returned and purchased a new car from Felicia Smothers. More

Barb (Cobos) was very helpful and zeroed in on what we wanted rather than what was easily available. It took her a day or two to find exactly what we wanted and then she personally went and got it some t wanted rather than what was easily available. It took her a day or two to find exactly what we wanted and then she personally went and got it some two hundred miles away. I am 72 years old and not had this kind of service form a dealership since my cousin own a dealership in 1965. The personal interest she gave us will be long remembered. Thank you Barb. More

North Central Ford sets the standard for the car buying experience. From the moment I contacted the dealership, throughout the sales process and my first visit to the Service department post purchase, EV experience. From the moment I contacted the dealership, throughout the sales process and my first visit to the Service department post purchase, EVERYONE I interacted with was professional, helpful and very courteous. The best part was my sales associate Barb Cobos. She knew all the details about the cars I was considering, she kept me in the loop--making every effort to locate the exact car I wanted, and followed-up with me as needed. The result was I got the car I really wanted, with the options I preferred at a fair price. Barb treats you like a real person. She wants to understand your car requirements so that she can deliver results. If you are thinking about buying a new Ford product, give Barb a call, you won't be disappointed. I have recommended Barb to friends and co-workers and I am recommending her to you. More

Great job Felecia with helping my family find a reliable vehicle for all our needs. The process was very fast and easy. I would refer this location. vehicle for all our needs. The process was very fast and easy. I would refer this location. More

Barb was excellent to work with, patiently worked thru several offers and options, then took time to show us how to operate the vehicle and all of its options several offers and options, then took time to show us how to operate the vehicle and all of its options More

Felicia Smothers made me feel very comfortable in my car buying experience. As woman is was nice to do business with another woman. There was no pressure what so ever. She was able to get me into a price r buying experience. As woman is was nice to do business with another woman. There was no pressure what so ever. She was able to get me into a price range I could afford and she gave me a decent amount for my trade. The dealership as whole was very helpful, friendly and courteous. It has a family like atmosphere. Felicia is very knowledgeable of Ford's line up of cars. She walked me through a lot of the technical stuff such as "sync" and she paired my phone for me to the blue tooth in my new car. She offered to help me anytime if I needed anything. All this with a smile and respect, This is the first dealership I have been to that I didn't feel nervous or scared. She made me feel confident in my car buying experience. I will buy another car from this dealership and looking forward to doing business again. And yes, I would highly recommend this dealership. More