North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 473 reviews
When I made my request through USAA for a new explorer I was contacted by Sean the Internet director in just a few minutes. He stated that Felicia my Internet mgr was with another guest and he would be hap was contacted by Sean the Internet director in just a few minutes. He stated that Felicia my Internet mgr was with another guest and he would be happy to help so I didn't have to wait. Sean answered my questions and I scheduled an appointment so my wife and I could test drive, and look at the explorer. When I arrived the explorer I asked about was backed in and ready. A sales lady walked out with a smile, and introduced herself as Felicia. Long story short, it was a great experience, we love our new explorer! This was a transparent and easy buying experience. More
I had an excellent experience and was very happy with the friendly staff. This is the second car purchased from North Central Ford because the first was such a great experience. friendly staff. This is the second car purchased from North Central Ford because the first was such a great experience. More
Norm is well organized and knows his material. He is detailed. I didn't have to play dealer sales games - he went thru all available incentives to make sure no discount was left out. If I had any regr detailed. I didn't have to play dealer sales games - he went thru all available incentives to make sure no discount was left out. If I had any regret, it was not learning more about the options - it is much cheaper to get something like a tow package WITH the purchase, than aftermarket, for example. I was so worried about price, I tried to turn down every option. I did not even want satellite radio - I was very certain about this - but the model I wanted had it included so Norm tried to assure me I would like it.. and apparently the entire family loves it, along with the car. More
I recommend North Centeral Ford because of the great service Terry Gibson provided. In my own business I realize that great employees can make or break a company. Car buying can be one of most difficu service Terry Gibson provided. In my own business I realize that great employees can make or break a company. Car buying can be one of most difficult & fustrating transaction; Terry made it pleasant by answering all of my ridiculous questions and setting expectations. I am very happy with my purchase decision. More
The first offer made was below there competitors, and they made me feel so comfortable I bought with no further negotiation needed. Great, right to the bottom line folks. Great price on extended warranty they made me feel so comfortable I bought with no further negotiation needed. Great, right to the bottom line folks. Great price on extended warranty. I highly recommend this dealership. And in particular, you need to ask for Felicia. She is very professional, and friendly. Makes you feel like an old friend! More
Gracias Ignacio Ordaz. Mi experiencia fue muy fácil y sin presión. Luego regreso para comprar otro carro al fin del ano. Gracias por su alluda. y sin presión. Luego regreso para comprar otro carro al fin del ano. Gracias por su alluda. More
If you want to buy a used car or new, ask for ignacio ordaz. He knows much about all cars.when I am ready to buy a car, I will be back to see him. Thank you. Service is good too. ordaz. He knows much about all cars.when I am ready to buy a car, I will be back to see him. Thank you. Service is good too. More
Great experience Ignacio Ordaz was very knowledgeable and a great help service was great didn't take long for my vehicle to get serviced and liked the complimentary wash definitely coming back and a great help service was great didn't take long for my vehicle to get serviced and liked the complimentary wash definitely coming back More