North Central Ford

Thank you for a grreat job. good job. this is one way to loose me as a customer. you are there to do a job, so do it and be satisfied/ good job. this is one way to loose me as a customer. you are there to do a job, so do it and be satisfied/ More

10000 mile service went in for 10000 mile service, all appeared good until i notices the following morning that oil was leaking. Called the next day and had to drive in went in for 10000 mile service, all appeared good until i notices the following morning that oil was leaking. Called the next day and had to drive into the dealership for them to fix what was wrong. Was just inconvenient to have to make a separate trip. More

Jim Ayo,the service writer took very good care of me by replacing the defective battery in my Ford2019 Transit.He solved the only problem I had. replacing the defective battery in my Ford2019 Transit.He solved the only problem I had. More

In and out quickly Very satisfied with the efficiency with which they got my car in and out. Was surprised when our name was called to pick up our car. Thank you! Very satisfied with the efficiency with which they got my car in and out. Was surprised when our name was called to pick up our car. Thank you! More

Great Purchase Experience Saw a used truck I liked on the website. Sent an online inquiry to verify if the truck was still available. Got a nice email and text from Josh confi Saw a used truck I liked on the website. Sent an online inquiry to verify if the truck was still available. Got a nice email and text from Josh confirming it was. We discussed a mutually beneficial day/time to come by for a test drive (I live about 30 miles from this dealership). Drove the truck and really liked it. Got a trade-in quote for my current truck and some estimated payments on financing the difference. Went home and talked with wife. We'd been badly burned on a used vehicle a couple of years back by a different dealer, one who hid some serious issues. As a result, asked Josh if we could get a mechanic to check it out. He welcomed it. The mechanic showed up and Josh pointed him to the right truck, and they had a great interaction (Josh is a very personable and down-to-earth person). The mechanic gave me a clean bill-of-health, so Josh and I coordinated calendars again for me to come in and finalize the deal. I got a good truck for a fair price, a respectable trade-in value, and a reasonable financing deal. My total in-person time at the dealership was probably about 2 - 3 hours across the two visits (and some of that was the test drive). Josh was great at communicating electronically, which was ultra-convenient (especially since I live so far away from the dealership). I have nothing but good things to say about my experience with North Central Ford, and will recommend them to others. More

North Central Ford Service Department I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service a I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service advisors rate equal when Jim is not available. Gary Davis, Service Director, does a great job managing the department and makes himself available for customers as well as provide valuable tips related to the vehicles. The whole service department is excellent! More

Years of great service! I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recomme I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recommend this dealership--I buy all my cars from them as well!! More

Great Sale person experience Red Redmond was very attentive and informative... He worked with me to try to get the best deal. The only criticism that I have and it’s nor towards R Red Redmond was very attentive and informative... He worked with me to try to get the best deal. The only criticism that I have and it’s nor towards Red but the financial guy Michael Potocki seems very fake. He tries to be sympathetic but failing at it. Seemed self centered and very un attentive. Red should teach him some customers service skills, but maybe his stuck up attitude would never appreciate it. Keep him in the back... More