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North Central Ford

Richardson, TX

4.2
473 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 473 reviews

December 31, 2020

Brandon sold us a Ford Edge. Zero pressure, answered all questions we had, and made this an easy process. Other staff members were very nice and everyone was following Covid guidelines to a "T". More

by robertgarcia806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ziola
December 24, 2020

I saw a red liquid under my car. I had a feeling that it was something more than I wanted to tackle. Broken T connector and hose replacement. They did a few other things, just maintenance. They did a grea More

by sray65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Carr
December 10, 2020

Got a 15K maintenance and they did an excellent job. Afterwards my car was vacuumed and extremely clean. The service writer was honest about the amount of time it would take and very friendly. The wa More

by Kevin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sachse
December 07, 2020

Oil change , in and out quickly. They really seem to respect my time. The dealership was clean and pleasant. This is the second oil change I have had and its a much better experience than my last dealer More

by scotthare237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
roy
November 18, 2020

I was so impressed with the honesty, friendliness, and the service I received from North Central Ford. Mr. Ronnie Ralph and other employees I interacted with were so kind and made me feel like I was welco More

by kimja5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Ralph
November 06, 2020

This dealer and in particular I'd like to call out Gary Davis.. They fixed a difficult problem and ensured it was repaired, super helpful, with warranty and car loaner. This is the best experience ever. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary davis
September 30, 2020

Great service and awesome service people. I really enjoy the professionalism everyone at NCF exhibits. I highly recommend using this service department for all service needs. More

by Brian Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Heinz, Sean Sachse
September 24, 2020

I had my F150 serviced. Great job in a timely manner. I do recommend North Central Ford to friends and family . The service I received and the price was very reasonable. More

by moreldennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Washington
Sep 28, 2020 -

North Central Ford responded

Moreldennis, thank you for your kind review; we are happy to pass along your comments to the team here at North Central Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2020

I have purchased vehicles from this dealership since the early 1980's and have always had great service from their Service Department. Whether I have made an appointment or just dropped in, the service wri More

by kenley0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie L. Ralph
Sep 17, 2020 -

North Central Ford responded

Kenley0415, thank you for your kind review; we are happy to pass along your comments to the team here at North Central Ford! We are so glad that we can have your continued business over the years! As always, we look forward to your next visit! Take care!

September 10, 2020

Never willing to help in service bay when I arrive for service. Left location one time because when arrive to location no can out to offer to help. More

by jimmy.hackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Sachse
Sep 15, 2020 -

North Central Ford responded

Hi Jimmy, thank you for bringing this to our attention. We are sorry to hear that you did not receive the top-notch service that we strive to provide. Please contact us at (972) 584-1338 so we can work with you to make this right.

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