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North Bay Nissan

Petaluma, CA

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rated
158 Reviews
Welcome to North Bay Nissan! Welcome to North Bay Nissan. We offer those in Petaluma and surrounding areas with a wide selection of new vehicles and quality pre-owned cars, trucks, and SUVs. We are happy to have the opportunity to serve you, and our goal is to put you behind the wheel of the vehicle that is right for you. We look forward to assisting you in getting the perfect vehicle suiting your lifestyle at your Napa Nissan source. Contact us if you have any questions about our inventory or services. The staff at your Novato and Napa Nissan dealer alternative will be glad to answer any questions you might have. Looking to see all our inventory across our 20+ stores? Shop thousands of new and used cars at Wise Auto Group.
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1250 Auto Center Dr

Petaluma, CA

94952

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Showing 158 reviews

August 02, 2024

Worst dealership I've ever dealt with. It took forever to make the purchase and their after sales customer service is terrible. They were very little help when an issue came up with the More

by ladybug9922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melvin Pingul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar the manager
June 08, 2024

ou have to give one star, otherwise it would be zero. Don't go to NORTH BAY NISSAN if you pay attention, read contracts, take precautions, ask questions, consider yourself an intelligent consumer, a More

by jmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jasper (Sales), Dave and Cesar (Mgrs), Assis (Financing Mgr).
February 27, 2024

This company is really bad they sell you a used car have you sign a form that it was never used as a rental car but I find paperwork in the glove box after buying it that was rental car paperwork. Also they More

by pspileecollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melvin Pingul
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

My Nissan Leaf was totally dead this morning. Tried everything the owner's manual suggested. I finally called North Bay Nissan service dept (which is where I take the car for service). They sta More

by rosscitizen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get name
August 21, 2022

Angel and Manny sold us a used Nissan Murano that had been in multiple accidents. They had us sign the Carfax report showing that the damage to the front bumper was "minor," when in fact it was significa More

by merritt.alexander
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel, Manny
May 01, 2022

Product Specialist was knowledgeable and answered every question. Very patient and helpful. Great experience with all who were involved in the process of my vehicle purchase. More

by Jd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christeii Cook(product specialists) / Jose Chavez (finance)
January 15, 2021

Really bad service. They affect your credit score. They do not know how to keep their promises. You leave voicemails and they never call you back. Really bad management. They do do not attend you right awa More

by m_c112688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Financing managers
September 12, 2020

Great group of salesman that really want to help you out. Easy to get in touch with. I have no complaints at all about them. More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 03, 2020

Love this place. This is my 4th Armada. What can I say, I keep coming back because of the integrity and honesty of the manager and the people who work here. I have never had a bad experience buying a car fro More

by caceves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
March 14, 2020

Excellent Salesman Though I didn't end up buying a car, I wanted to take a moment to thank Guy Crosbie for his knowledge and dedication to trying to find the right car f More

by Kendra Downey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Crosbie
1
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