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North Bay GMC Cadillac - Service Center

Great Neck, NY

4.1
47 Reviews

47 Reviews of North Bay GMC Cadillac - Service Center

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July 23, 2025

Friendly, professional. They even drove me home when the scheduled service became longer than expected More

by tim.dipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jul 23, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2025

I enjoy the convenient location on northern blvd in Roslyn. Good service, fast and reliable. More

by NIRGRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

North Bay GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2025

On time got appointment and very good service, staff was very polite I recooked it to my friends More

by kamran.neman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2025

He directed me to speak with Jennifer and my work was done quickly Loaner car was offered the best service always More

by G5MANI67
Recommend Dealer
Yes
Employees Worked With
Campanelli
Jul 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Jennifer was able to assist you and ensure your experience at North Bay Cadillac Buick GMC was smooth and efficient. Offering a loaner car is just one of the ways we strive to provide excellent service. We look forward to serving you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

July 22, 2025

North Bay always meets my service needs. .They have the people and training to make me comfortable and know that I’m getting the best service available. More

by jack93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac .

July 22, 2025

It is amazing service , good response? Friendly talking. All the time updating., they are doing great job More

by AYAANRESTORATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2025

It was a Very efficient check in with short wait time. I liked the comfortable waiting area and free wifi so I was able to work while I waited. Would come back again! More

by CYNC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at North Bay GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2025

I will say the staff are very friendly and helpful and service was great and not a long wait. More

by FRANDONNERUNO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia helped me
Jul 19, 2025 -

North Bay GMC Cadillac responded

Thanks for sharing your thoughts about your experience with North Bay GMC Cadillac . We appreciate your business and hope to see you again soon!

July 16, 2025

The entire staff is very courteous and customer oriented. Always a pleasure dealing with Will. He takes the time to explain everything and keeps me informed. More

by DLPRIOLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jul 16, 2025 -

North Bay GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 16, 2025

Staff were understanding and helpful service time was great The service drivers were excellent couldn’t ask for better service More

by Pej1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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