North Bay Buick GMC Cadillac

Peter and Alfonso were excellent! Great service and easy to work with. Smooth transaction from start to finish. I would recommend them to Cadillac buyers! to work with. Smooth transaction from start to finish. I would recommend them to Cadillac buyers! More

Best Car Buying Experience! Purchased a used vehicle from North Bay Cadillac on 6/20/2020 and was done with the entire process in less than 2 hrs! I had a wonderful experience wi Purchased a used vehicle from North Bay Cadillac on 6/20/2020 and was done with the entire process in less than 2 hrs! I had a wonderful experience with Petar A. and Ashley in their finance dept. No hidden fees, and no b.s. If all dealerships operated like this, then the car buying experience would be quite pleasurable! I highly recommend this business. Best, Hondo M. More

Eugene excellent salesman I want to thank Eugene Sotirios for the purchase of my 2020 XTS, he was very friendly, and professional,every question was answered all paperwork was I want to thank Eugene Sotirios for the purchase of my 2020 XTS, he was very friendly, and professional,every question was answered all paperwork was done, he help me with my cell phone,.Eugene done everything,he made shopping easy.I love my Cadillac and North Bay.John Tehrani help. More

Easy to work with no hassles or sales gimmicks Peter was Extremely helpful. I bought a used Camaro over the phone it was exactly as he described it. Drove from out of state to pick it up and there Peter was Extremely helpful. I bought a used Camaro over the phone it was exactly as he described it. Drove from out of state to pick it up and there were no hidden fees or gimmicks. Peter was very professional I would recommend you give him a call. More

I worked with Peter on my purchase of a GMC Yukon XL Denali. He was very professional and followed through on all questions. I bought the car by phone while on the road and he was a tremendous help. Denali. He was very professional and followed through on all questions. I bought the car by phone while on the road and he was a tremendous help. The car was exactly as he described and was shipped as soon as possible. I could not ask for better service than what Peter gave me . More

Service Department I bought a 2014 SRX, I'm 6 years old and have always hated car shopping . I bought this back in early March just before things got shut down due to P I bought a 2014 SRX, I'm 6 years old and have always hated car shopping . I bought this back in early March just before things got shut down due to Pandemic. The sales crew were excellent. It was like buying a car from a friend, got a fair trade in and was even offered Pizza they had ordered. Today has to bring it in because of a a loud noise coming from one of the speakers, they told me it would take about 2 hours. A little after 2 hours went by and i was told it would be done shortly, the guy working on it showed me the broken speaker and assured me the noise would be gone., Marino the service manager was one of the nicest guys i have ever dealt with in the customer service industry. I saw a sign that said all cars bought or leased get free oil changes and inspections for life. . I assumed that was for new Cars, I asked does this apply to a used car i bought there and assured me it does. Really had a great experience, so glad to say they are all 5 stars guys i have dealt with More

I have just completed a long distance purchase of a Regal GS and drove to the dealership on 5/11 to trade my car in and drive the new one home. They were so organized that I was able to complete my visit in GS and drove to the dealership on 5/11 to trade my car in and drive the new one home. They were so organized that I was able to complete my visit in one hour and get back on the road home. My salesman was Peter and his service throughout was truly wonderful. I had a tough time deciding as to whether or not I would buy the car. There was no pressure whatsoever and every question was answered fully. Car is great! Thank you for the great job!! More

Sitting in this dealership as I review. Phenomenal service, no hidden fees, will listen to your concerns and requests and pricing is extremely fair. Bought, and took in 3.5 hours. Even got the finance service, no hidden fees, will listen to your concerns and requests and pricing is extremely fair. Bought, and took in 3.5 hours. Even got the finance fee down for me. They work hard to earn your trust. Alfonso, Petar and even you Chris lol you’re the best. Thanks for everything!!!!!! More

Best Experiance ever buying a car Saw the car on-line, went in spoke Peter and Tony, was treated like family, They had the car as advertised, got a good amount for trade in, no hassles Saw the car on-line, went in spoke Peter and Tony, was treated like family, They had the car as advertised, got a good amount for trade in, no hassles at all, no extra fees, Picked up the car today was in and out in about 1 1/2 hours. Honestly to me, this is the way all dealerships should be run. Highly recommended ! More

What a great experience buying a used car from North Bay Salesman Peter upfront with details on vehicle and meeting my needs Manager considered my needs Finance manager John treated me well no pushing Salesman Peter upfront with details on vehicle and meeting my needs Manager considered my needs Finance manager John treated me well no pushing but professionally did his job Loyd peeped car well The whole experience was straight forward Recommended my son who will be going on Monday Thanks Peter for great experience Jim R More