Norman Hyundai - Service Center

Great place to buy a car and enjoy the continued service through the service department. They are always so helpful and would recommend them to anyone. I appreciate the professionalism. The most awesome through the service department. They are always so helpful and would recommend them to anyone. I appreciate the professionalism. The most awesome thing about the service department team is they are great about giving you minute by minute updates and even send you a video on overall inspection. Great job to all you guys and girls. Thanks for the five star service experience!! More

Super nice people. Fast and easy service and perfect communication, and was done when it was was promised Fast and easy service and perfect communication, and was done when it was was promised More

Had a very easy time during the sales process several months ago and have been extremely pleased with the car. Had the occasion to use the service department for the first time this past week and had a months ago and have been extremely pleased with the car. Had the occasion to use the service department for the first time this past week and had a great customer experience there also. All around this is a great dealership. More

Took my car in for an oil change and a few recalls that needed to be addressed. They gave me an accurate estimation on how long it would take. The lounge has comfortable chairs and they have coffee and pop needed to be addressed. They gave me an accurate estimation on how long it would take. The lounge has comfortable chairs and they have coffee and popcorn. More

They completed my maintenance in a timely manner and explained the status of my vehicle. explained the status of my vehicle. More

Gerome my service dealt well with what was handed him. I came in with a stuck Media button on the infotainment system. He ordered a new unit. The unit arrived in a few days, but the next appointment to I came in with a stuck Media button on the infotainment system. He ordered a new unit. The unit arrived in a few days, but the next appointment to install it was over a month out. After the unit was replaced, I discovered the dash had a gap ot 1/4 inch outboard of the steering wheel. I came back and this was fixed. After the car sat for a couple of days, the battery was dead, but after jumping the car ran and the battery charged. I brought it back to troubleshoot the battery issue. I was notified that the car started the next morning and the battery check good. I reiterated it took 2 days for the battery to drain so the car would not start. The next day I was informed the car started and the battery was good. I went Saturday to pick up the car and the battery did not have enough charge to start the car. Monday I was informed that the radio was not connecter correctly, this was fixed but the battery was now checking bad. After 3 days the battery arrived, but the keys were misplaced. I called Friday after the holiday and was informed the key had been found , and the car was in to replace the battery. I pick up the car later that day and there are no further issues. Again I do not fault the service advisor for what happened. More

Had a 10:45 appointment and got there early. Jerome the service rep took me in right away. By 11:15 I was done. Very fast and excellant servicr Jerome the service rep took me in right away. By 11:15 I was done. Very fast and excellant servicr More

Failed to get needed repair done. Service advisor and service manager were both up front and honest as we worked to achieve a future solution to problem. Very satisfied with the decis Service advisor and service manager were both up front and honest as we worked to achieve a future solution to problem. Very satisfied with the decision we reached. More