Back

Norm Reeves Volkswagen Superstore

Irvine, CA

3.4
370 Reviews

20 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 370 reviews

March 26, 2015

Excellent Salesman! Robert Yang is a very professional and knowledgeable salesman. Let's face it - no one likes shopping and dealing with buying a car- but Robert made th More

by Richlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Mar 27, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Robert provided you with well-informed and pleasant car-buying experience. Congrats on your new vehicle! We appreciate your recommendation and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Your Norm Reeves Volkswagen Superteam

March 24, 2015

Robert Yang ---perfect and professional sales We had perfect purchasing experience with Robert Yangfor VW car.It is very important decion for my 18-yea-old son as a new driver.Robert offers wonder More

by zhongchao liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Mar 25, 2015 -

Norm Reeves Volkswagen Superstore responded

Thank you for this great feedback, Zhongchao! It's wonderful to know that Robert provided you and your husband with the top-notch customer service that we pride ourselves on at Norm Reeves Volkswagen Irvine and made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments. We appreciate your recommendation and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. Your Norm Reeves Volkswagen Superteam

March 20, 2015

LOVE NR VW Irvine I had the BEST experience leasing my new beautiful car with such an amazing team!! Tom Brucks, David Soracco, Andrei and Kris are the best! More

by Roxanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brucks, Andrei Maldareanu, David Soracco
Mar 24, 2015 -

Norm Reeves Volkswagen Superstore responded

Thanks for the great review, Roxanne! Customer satisfaction is our top priority, and I am happy to hear that your car-buying experience with us was your absolute best! I'll be sure to pass along your compliments. We appreciate your business and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials.  Your Norm Reeves Volkswagen Superteam

March 16, 2015

Excellent Car Buying Experience I decided to finally trade in my 2008 bug for the latest 2015 model. I am a long time customer of this dealer, so I decided to buy my new car here. More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Mar 17, 2015 -

Norm Reeves Volkswagen Superstore responded

Tammy, thank you for taking the time to write such a great review! Robert is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words as well. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Your Norm Reeves Volkswagen Superteam

March 09, 2015

Great Experience I Purchased my 2015 GTI from here recently and it was a great experience. The saleman Andrei was knowledgable, friendly, and kept up with me throughou More

by Wyatt Schaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Illiano, Andrei Maldareanu
Mar 10, 2015 -

Norm Reeves Volkswagen Superstore responded

Wyatt, thank you so much for your kind words and excellent star rating! Customer satisfaction is our top priority, and we're happy to hear that your car-buying experience with Andrei was a great one! I hope that you are enjoying your new 2015 GTI! We appreciate your recommendation and look forward to serving you again! Your Norm Reeves Volkswagen Superteam

March 03, 2015

Great car buying experience I bought my new Passat a few weeks ago at this dealership. Buying a new car can be a stressful experience but I must say that Robert and Henry( who as More

by Amit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang, Henry Maldonado
Mar 03, 2015 -

Norm Reeves Volkswagen Superstore responded

Amit, thank you for taking the time to write this great review and congrats on your new Passat! We're thrilled to hear that Robert and Henry made your car-buying experience a very pleasant one! We appreciate the recommendation and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts! Your Norm Reeves Volkswagen Superteam

March 01, 2015

E golf Sales rep Andrei showed me the e golf while I was waiting for my car to be serviced.He is a friendly and knowledgeable guy More

by John24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Maldareanu
Mar 02, 2015 -

Norm Reeves Volkswagen Superstore responded

John, thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that Andrei was able to show you that. We appreciate your business, and keep us updated if there's anything else we can do for you! Also, check us out on Facebook and Twitter for dealer news and specials. Your Norm Reeves Volkswagen Superteam

February 05, 2015

Good car at a fair price Looking for a car go see Robert Yang, he is a hard working knowledgeable guy who will get the deal done if at all possible. More

by Dennis S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Feb 06, 2015 -

Norm Reeves Volkswagen Superstore responded

Dennis, thank you so much for the wonderful review of your experience at Norm Reeves Volkswagen. Robert is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Your Norm Reeves Volkswagen Superteam

February 04, 2015

Robert Yang and Henry - The Dynamic Duo! Robert Yang and Henry took good care of me! Happy with the service and my purchase:-) My new GLI is awesome!? I recommend Robert and Henry again to More

by MaureenF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang, Henry Maldonado
Feb 05, 2015 -

Norm Reeves Volkswagen Superstore responded

Maureen, thank you so much for the wonderful review of your experience at Norm Reeves Volkswagen. Robert and Henry are two of the best at their career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Your Norm Reeves Volkswagen Superteam

January 31, 2015

Very good! Robert Yang is Sales rep. He is very experienced and knowledgeable. He is very kind, too. He was committed to help me find and pick the best car I n More

by Sang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Yang
Feb 05, 2015 -

Norm Reeves Volkswagen Superstore responded

Thanks for this marvelous review! We are so pleased that Robert was able to provide you with such exceptional service. Enjoy your new car. Please come back and see us again in the future with anything else you might need. Take care! Your Norm Reeves Volkswagen Superteam

...
15
...