
Norm Reeves Volkswagen Superstore
Irvine, CA

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Ask for Robert Yang! This was by far the smoothest dealership experience I've ever had. Robert was very patient and worked quickly to get us into the car we wanted at the This was by far the smoothest dealership experience I've ever had. Robert was very patient and worked quickly to get us into the car we wanted at the price we asked for. Thanks again to Robert and the whole staff there. The service department was very attentive when I returned for my 1000 mile courtesy check up. More
Very GOOD experience. Everyone was really courteous and willing to help every possible way they could. Everyone seemed to care and was treating me like I was the most imp Everyone was really courteous and willing to help every possible way they could. Everyone seemed to care and was treating me like I was the most important deal in their career. I really appreciate it and would recommend the dealership, the sales consultant 'Robert Yang', the Sales manager "Kimo Pahoa', and the sales supervisor 'TJ Illiano' to all my friends. Thank you, and looking forward to working with you in the future. More
Great customer service! This is one of my best experiences at a dealership! Robert was great and even helped me driving my other car back home, not a lot of sales people wou This is one of my best experiences at a dealership! Robert was great and even helped me driving my other car back home, not a lot of sales people would do that for you. More
Excellent customer service! Excellent customer service. Would recommend this dealership. Overall very detailed-oriented. Excellent problem solver. Offer customer several options Excellent customer service. Would recommend this dealership. Overall very detailed-oriented. Excellent problem solver. Offer customer several options & also offers best option for customer to save $$$$$. More
2015 Jetta Great experience for myself as a first time car buyer. I got a lovely car at a good price. Definitely recommend any car buyers to check it out. Great experience for myself as a first time car buyer. I got a lovely car at a good price. Definitely recommend any car buyers to check it out. More
Buy a car Pleasure to do Business With,I have a great experience,which is odd to say,buying a car from Normreeves and Robert Yang.Definitely recommend. Pleasure to do Business With,I have a great experience,which is odd to say,buying a car from Normreeves and Robert Yang.Definitely recommend. More
Bought a Beautiful VW from Robert Y. I have a great experience at Norm Reeves, I didn't feel the pressure sell that you normally feel when buying car, Robert Yang showed me some cars and I have a great experience at Norm Reeves, I didn't feel the pressure sell that you normally feel when buying car, Robert Yang showed me some cars and was very helpful, and since I was of limited means he went to bat for me and I was finally able to get the car a a price that I could do. I have to say that even the financing that is normally boring as xxxx, wasn't, the gentleman (Kris?) that helped me was so funny my sides were aching by the time I left. All in all everyone was nice and helpful and I was out of there in less than 2 hours! which is amazing from past experience. More
Bought a beautiful VW from Robert! I had a great experience, which is odd to say since buying a car is never fun nor easy, but, Robert Yang and the staff a Norm Reeves VW made it so for I had a great experience, which is odd to say since buying a car is never fun nor easy, but, Robert Yang and the staff a Norm Reeves VW made it so for me. I would and have recommended them already. I love my PASSAT, I never felt any pressure that you normally feel by car salesman or that Robert was trying to put me in a car for the sake of commission. He got the price and the car I wanted and went to bat for me. More
Easiest Purchasing Experience This was by far the easiest purchasing experience I have ever had. The car was exactly as advertised on line. The trade in value received was higher This was by far the easiest purchasing experience I have ever had. The car was exactly as advertised on line. The trade in value received was higher than KBB and AutoTrader had guaranteed. The Sales team was professional, helpful, respectful, and never applied one ounce of pressure. The finance team gave us multiple options and helped us find the best package to fit our budget. All of this and we were in and out the door in under three hours! An incredible experience that has earned lifelong customers. More
Beetle Robert was a great salesman. Very responsive and did his best for me to get me the best price to fit my needs! Thanks Robert! Robert was a great salesman. Very responsive and did his best for me to get me the best price to fit my needs! Thanks Robert! More