Norm Reeves Toyota Dallas - Service Center

Thank you Shelly J. for always making sure that everything is done to “perfection” with my vehicle. Shelly J. is an amazing Service Manager and a great asset for your company. everything is done to “perfection” with my vehicle. Shelly J. is an amazing Service Manager and a great asset for your company. More

As always, Shelly took great care of me; service was prompt and fair, as she does a fantastic job of informing the customer during the process. prompt and fair, as she does a fantastic job of informing the customer during the process. More

The best dealership in Dallas!!! The service is speedy and fast. The price is right. The lounge area is clean with donuts and coffee. A plus service. and fast. The price is right. The lounge area is clean with donuts and coffee. A plus service. More

Shelley Jakowski and Justin Auchter always take great care of me and my cars. I drive past several Toyota dealerships and service departments to get to Cowboy Toyota because I know I am in excellent han care of me and my cars. I drive past several Toyota dealerships and service departments to get to Cowboy Toyota because I know I am in excellent hands. More

Cowboy ROCKS!!! Every time I go in for service I'm treated like family. They are always accommodating. If I need a loaner car, no problem.Jacob presents the service/g Every time I go in for service I'm treated like family. They are always accommodating. If I need a loaner car, no problem.Jacob presents the service/game plan, follows up w/ the findings & recommendations & preforms the service within the quoted time frame. I have him listed in my phone as BFF-Jacob!! More

Good, Fast Service Scheduled service. In and out quickly. Always appreciate our Service Adviser, Shelly. Have been working with her for years. Office staff was friendly Scheduled service. In and out quickly. Always appreciate our Service Adviser, Shelly. Have been working with her for years. Office staff was friendly and helpful. More

Shelly is the best!!! I had Shelly Jackowski as my Service rep since i bought my car in 2005. She has always worked with me, getting me in and out in a timely manner and I had Shelly Jackowski as my Service rep since i bought my car in 2005. She has always worked with me, getting me in and out in a timely manner and according to my budget. I would not have anyone else work on my car. She knows what needs to be done and when., and always with a smile. She the best!!! More

Shelly was my service manager and the best part about her that she kept me informed about the process. She is the best in this business. that she kept me informed about the process. She is the best in this business. More

Everyone was so helpful and made the entire process relaxing. I drove in with car problems with my Prius and drove out with a brand new C-HR! relaxing. I drove in with car problems with my Prius and drove out with a brand new C-HR! More

My service manager Shelley Jackowski is absolutely the best example of excellent customer service I have ever had at any car dealership anywhere! She is the reason I continue to get my service done at Cow best example of excellent customer service I have ever had at any car dealership anywhere! She is the reason I continue to get my service done at Cowboy Toyota. Your location is not at all convenient for me but I travel to you knowing my car will be well cared for through her leadership. More