Norm Reeves Toyota Dallas - Service Center

Justin always makes me feel like family. He truly cares about the vehicle and never suggest repairs that aren’t needed. Cowboy Toyota is the only place I will take my vehicle. about the vehicle and never suggest repairs that aren’t needed. Cowboy Toyota is the only place I will take my vehicle. More

Service Professional and friendly staff. Maintenance service was performed on 2012 4-Runner. All of the required services were discussed and agreed including Professional and friendly staff. Maintenance service was performed on 2012 4-Runner. All of the required services were discussed and agreed including the estimated cost. The work was finished on-time with a satisfactory result. More

Found route of cause and repaired quickly Repair shop found problem quickly. The part needed was not in stock. Once the part arrived (next day) the repair was completed in a few hours. I wa Repair shop found problem quickly. The part needed was not in stock. Once the part arrived (next day) the repair was completed in a few hours. I was very pleased. More

Great Experience Everyone at Cowboy Toyota is always professional and strives to provide a first class customer experience. They are very thorough and explain all wo Everyone at Cowboy Toyota is always professional and strives to provide a first class customer experience. They are very thorough and explain all work that needs to be done and then perform the work in a timely manner. Always feel confident that they have my best interests in mind when they are servicing my car. More

SHELLY IS THE BEST Shelly knows my RAV4 and I enjoy seeing her working. She takes good care of her customers. Shelly called me back even though I left no message, now Shelly knows my RAV4 and I enjoy seeing her working. She takes good care of her customers. Shelly called me back even though I left no message, now that's great service. Thank you Shelly. More

Justin is the best I called Justin with a problem. He is so personal and makes sure I feel safe in my vehicle. Give him a bonus or raise. Tillie Perkins I called Justin with a problem. He is so personal and makes sure I feel safe in my vehicle. Give him a bonus or raise. Tillie Perkins More

Inspection, transmission flush, valve cover seal replacement Shelly has been with me for almost 10 years now and is the reason I will continue to buy from Cowboy Toyota. The customer service is great and she alw Shelly has been with me for almost 10 years now and is the reason I will continue to buy from Cowboy Toyota. The customer service is great and she always takes care of me. More

I LOVE COWBOY TOYOTA!!! Cowboy always goes above and beyond! They took an incredibly stressful situation for me and turned it around in a positive way. I walked away with a Cowboy always goes above and beyond! They took an incredibly stressful situation for me and turned it around in a positive way. I walked away with a smile and felt taken care of. I'm so grateful for them. More

No Results ... Yet I had gone to Cowboy Toyota to have the key fob to my Corolla checked; its battery died and I'd inserted a fresh one, but the key became inoperative. I had gone to Cowboy Toyota to have the key fob to my Corolla checked; its battery died and I'd inserted a fresh one, but the key became inoperative. After Parts Dept. looked at it, they turned the job over to the service advisor. The SA had me turn the car in for inspection of its electronics. The SA wanted to do further inspection, but I had no time but promised to return at the end of the month for the scheduled maintenance, when the job could be completed. More

Great service Shelly does a super job. I totally trust her to have the correct and necessary maintenance performed on both my Avalon and Camry. Excellent shop work. Shelly does a super job. I totally trust her to have the correct and necessary maintenance performed on both my Avalon and Camry. Excellent shop work. More