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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.6
717 Reviews

717 Reviews of Norm Reeves Toyota Dallas - Service Center

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December 25, 2024

Shelly Jackowski is always professional and very pleasant to work with… she makes the maintenance of my car very easy!!! More

by BARKINGHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

My wife and son might use your dealership but I will never use your company again. You might want to focus on customer service, not with the new hires but with the longtime employees who find customer More

by JAIRREYES1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN PENA
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Shelly always addresses my concerns with my vehicle and I can always depend on her guidance for needed repairs and maintenance. More

by CMCCARTY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

I was concerned that service at the new dealership might be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. More

by markwleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Associates were friendly, caring, knowledgeable, and informative about the wellness of my cars needs. This is my go to place for great service. More

by LDTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Antonio
December 23, 2024

fast and easy , he explain all the process , good prices and good service all recomended More

by peinadoas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

My service advisor is helpful and considerate of my time and money .She is wonderful I have my daughter going to her. She has a new Toyota More

by MSANDERS3NAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Descent service on time and requests answered satisfactorily. Responded and completed work on time. Staff is responsive. More

by THOMASKUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

stop sending these review requests. i've already completed a good review but multiple requests are a bit too much. More

by june.mcdarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

I’ve gotten my maintenance done at this location for a couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service do More

by Aaron Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CARLOS LOPEZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Aguilar
1
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