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Norm Reeves Mazda - Service Center

Irving, TX

4.8
472 Reviews

472 Reviews of Norm Reeves Mazda - Service Center

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April 29, 2023

Best experience ever, happy to be a Mazda Owner! ! Might just upgrade! great experience! A More

by brica.combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both ladies that helped me in service area!, Martin Ramon
April 28, 2023

Great service, friendly representatives; Bryan did a very good job with my car video. My car had hail damage and the repair crew gave me an estimate the same day my car was there for service. Thank you all More

by Beasley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
April 27, 2023

Excellent speedy service, great video of service preformed on my cx30 explaining all done during visit. More

by Ke-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramon, Trent Boe, Terri Dixon, David Pearson, Angela Engle, Rodney King
April 26, 2023

Always explains everything very well and work is performed in a timely manner. Definitely a service center I can count on More

by Sarahmerrell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
April 12, 2023

I worked with Bryan during my car service and he was extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every More

by SD84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
April 12, 2023

The waiting area was clean and comfortable. The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT More

by TexasDiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
April 01, 2023

The service writer was very pleasant and accurate, and her car was finished in a reasonable amount of time and for a reasonable price. We will be back. More

by Kent
Recommend Dealer
Yes
Employees Worked With
Karina
March 31, 2023

They provide a clean and comfortable area for customers to wait. They are very friendly and professional, and keep the customer updated as they go. More

by dmeyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Engle
March 26, 2023

I’ve had my car serviced at Freeman Mazda twice and both times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they a More

by Linnetmr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan from service department
February 24, 2023

I’ve owned a lot of cars. I’ve spent a lot of time in dealer service departments. And I can honestly say that Freeman Mazda’s service team is the best I’ve ever worked with. L More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Guidry, Terri Dixon, Angela Engle
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