Norm Reeves Mazda - Service Center

Excellent Service From The Service Department Terri and her team do an excellent job. They have maintained my car for years and it runs like new. Service this good is hard to find these days. T Terri and her team do an excellent job. They have maintained my car for years and it runs like new. Service this good is hard to find these days. Terri, Ricky, Angela and Josh keep my car running well. Thanks to Freemen Mazda Service for a great job! More

Excellent timely service Professional, timely, complete service. Clean and friendly. Able to get in and out quickly. Kept up to the minute with service details. I was able to Professional, timely, complete service. Clean and friendly. Able to get in and out quickly. Kept up to the minute with service details. I was able to get in and get quality work done the next day. Other dealership that is closer to my home couldn't get me in for more than a week even for just an oil change. More

Arron is the reason i keep returning to your service dept He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the dealership. More

On time and very good Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. More

Angela did a fantastic job. She deserves a raise Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She ne Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She needs a raise to ensure you always have someone like her to represent you well Freeman Mazda. Thanks again Angela, I will always ask for you because you made my experience very personal and I will spread the word about your service you provided. Thanks Deke Deke Gibson More

Excellent Oil Change and Tire Repair My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was almost a month beyond the change date and he respected my need to get it into the shop and managed to so within a short amount of time. He asked if there were any other issues with the car and I mentioned a tire needed air three times in six weeks. Angela took my car in at the shop and was very quick and efficient. She also arranged for me to be driven to and from work by a company employee. The driver, Robert, did a great job but I praised him in the Hyundai review and say no more about him here. While I was driven to work, a mechanic called and let me know that a nail had been found in the tire and it would be $30 to repair. I gave him the go ahead to repair it so I could stop worrying about that issue. Later, Angela called and said the charge was being waived because I paid for the tire protection plan when I originally bought the car. I really appreciated that they were honest and did not charge me for something that I was covered by and forgot to bring up. Thanks Freeman Mazda. More

Mazda service I bought my Mazda MX5 here four years ago and always bring it back for service. The dealership is one I highly recommend. We even bought our second I bought my Mazda MX5 here four years ago and always bring it back for service. The dealership is one I highly recommend. We even bought our second car at a Freeman dealership (Honda) because of the good name Freeman has in this area. More

Excellent customer care Angela was great. She stepped in to assist me with my car and the added empathy she expressed during a family emergency was truly appreciated. Thank y Angela was great. She stepped in to assist me with my car and the added empathy she expressed during a family emergency was truly appreciated. Thank you Angela for your quality care and service. More

Terry was amazing Terry did a great job yesterday with my vehicle. She was efficient, polite and respectful of my time. She took care of the multiple concerns I had w Terry did a great job yesterday with my vehicle. She was efficient, polite and respectful of my time. She took care of the multiple concerns I had with the car. Highly recommend her as your service agent. More

Great service! Appreciate the great service and enthusiasm from the Mazda service department. They are always friendly and detailed. Even though we live in Plano, Appreciate the great service and enthusiasm from the Mazda service department. They are always friendly and detailed. Even though we live in Plano, it's worth it for us to bring both our Mazdas to Freeman. More