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428 Reviews of Norm Reeves Mazda - Service Center
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July 17, 2016
Lots of problems, lots of answers The trunk latch stopped latching last year. I did not realize this would cause the battery to drain completely. After the 3rd battery replacement in 6 The trunk latch stopped latching last year. I did not realize this would cause the battery to drain completely. After the 3rd battery replacement in 6 months, I brought it back to where I bought it. Terry was so understanding and helpful. I had to leave my car from Friday until the Wednesday after the 4th of July. The issue was the sensor from the trunk not latching. The service staff ran a complete check on my car and we now have a plan. Thank you for employing such knowledgeable, professional staff. More
by MARIANN
Employees Worked With
all the service staff were very helpful and respectful, Terri Dixon
July 16, 2016
Service visit I was just in for routine service (oil change and rotation). Great waiting area and work area (if needed). The staff is very friendly and customer-ori I was just in for routine service (oil change and rotation). Great waiting area and work area (if needed). The staff is very friendly and customer-oriented! More
by jssgnewton
Employees Worked With
Terri Dixon
July 11, 2016
Just perfect Everybody is very nice, explains the conditions of the car, gives advice, very professional. Waiting area nice, clean, and quiet. The employee comes f Everybody is very nice, explains the conditions of the car, gives advice, very professional. Waiting area nice, clean, and quiet. The employee comes from time to time to inform about the status of the car. More
by Olivia
Employees Worked With
I don't know, Terri Dixon, David Pearson, Angela Engle, Leslie Hayes
July 10, 2016
Issues with door seal. Brought the car in after a repair to the window motor. When driving home noticed a big air leak in the driver side window. Terri handled the situati Brought the car in after a repair to the window motor. When driving home noticed a big air leak in the driver side window. Terri handled the situation very professionally. Her personal attention made the difference. More
by jt5179
Employees Worked With
Terri Dixon
July 01, 2016
Mazda service I really enjoyed my visit. everyone was super helpful and friendly. They knew me by name and really just felt like coming home for a visit. I really enjoyed my visit. everyone was super helpful and friendly. They knew me by name and really just felt like coming home for a visit. More
by Daniel Enrique Wilkerson
Employees Worked With
David Pearson
June 30, 2016
Wonderful as always They always use my name, provide good feedback on what will and is happening during the service, and review in detail the paperwork post service. They always use my name, provide good feedback on what will and is happening during the service, and review in detail the paperwork post service. More
by abbydog3
Employees Worked With
Terri Dixon
June 26, 2016
Professional, Timely, Informative Good Job! The only suggestion that I would have is: I purchased a new set of tires and it would have been nice to have the new tires clean and shinny Good Job! The only suggestion that I would have is: I purchased a new set of tires and it would have been nice to have the new tires clean and shinny with a tire dressing. Thanks Freeman. More
by gspencer2u
Employees Worked With
Terri Dixon
June 17, 2016
Excellent experience Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I pick Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I picked it up. All around an excellent experience with the service center team. More
by Kevinl
Employees Worked With
Terri Dixon
June 11, 2016
Solved my two most pressing concerns in timely manner I was due for maintenance on my Mazda 3 and also needed an appraisal on my driver's side mirror. Both done in under 2 hours. I was due for maintenance on my Mazda 3 and also needed an appraisal on my driver's side mirror. Both done in under 2 hours. More
by Edwyna Washington
Employees Worked With
If Terry and Teresa Dixon are the same person, good. If not, Teresa was Service Consultant listed on my invoice., Terri Dixon
