Norm Reeves Mazda - Service Center

Excellent service The work was done in a timely fashion and my service rep kept me informed on my car's status through the process. Feels like a BMW dealership. The work was done in a timely fashion and my service rep kept me informed on my car's status through the process. Feels like a BMW dealership. More

Excellent customer servi Angela is a gem. Very knowledgeable and helpful. She knows what I need on my car service intervals. Customer service is her specialty. Give her a r Angela is a gem. Very knowledgeable and helpful. She knows what I need on my car service intervals. Customer service is her specialty. Give her a raise. More

True Customer Service Polite,Thoughtful,Informative. Completed the checkup in a timely fashion. Suggestions on next service were given. Washed my Miata as extra customer Polite,Thoughtful,Informative. Completed the checkup in a timely fashion. Suggestions on next service were given. Washed my Miata as extra customer service. Will return for my services. Sincerely, Cat Reeves More

true customer service I have had a lot of car issues over the last year and Teri has really accommodated me in getting the repairs needed. Listen to the concerns and inform I have had a lot of car issues over the last year and Teri has really accommodated me in getting the repairs needed. Listen to the concerns and inform me through out the process of my repairs and cost. I Own 4 Mazda's and it can get very expensive for repairs. So on behalf of the Johnson family we want to thank Mazda for helping us to get a reasonable deal on repairs. I will soon write a officially letter thanking the service department for lets just say giving back to the community. You know My problems started back in 2007 when I become disabled and unable to work as a result my finances are limit. So when a company like Mazda shows compassion they will always have customers like me who return for business. May your company continue to employ employees who are not just working for a pay check but also like their job and strive to take care of customers. Ruth Johnson More

Excellent Service From The Service Department Terri and her team do an excellent job. They have maintained my car for years and it runs like new. Service this good is hard to find these days. T Terri and her team do an excellent job. They have maintained my car for years and it runs like new. Service this good is hard to find these days. Terri, Ricky, Angela and Josh keep my car running well. Thanks to Freemen Mazda Service for a great job! More

Excellent timely service Professional, timely, complete service. Clean and friendly. Able to get in and out quickly. Kept up to the minute with service details. I was able to Professional, timely, complete service. Clean and friendly. Able to get in and out quickly. Kept up to the minute with service details. I was able to get in and get quality work done the next day. Other dealership that is closer to my home couldn't get me in for more than a week even for just an oil change. More

Arron is the reason i keep returning to your service dept He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the He is always on the spot,always in a good mood,and has answers to all my questions. He makes me feel #1...let this man know what a asset he is to the dealership. More

On time and very good Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. Was able to get in and out very quickly when dropping it off. Was taken care of right when I arrived to pick up and was treated very friendly. More

Angela did a fantastic job. She deserves a raise Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She ne Angela did a fantastic job. She was very attentive and always informative about our needs and car. She is a 5 star representative of Freeman. She needs a raise to ensure you always have someone like her to represent you well Freeman Mazda. Thanks again Angela, I will always ask for you because you made my experience very personal and I will spread the word about your service you provided. Thanks Deke Deke Gibson More

Excellent Oil Change and Tire Repair My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was My experience with Freeman Mazda has ALWAYS been excellent. First, Santosh helped me out by getting my car into the shop within two days. My oil was almost a month beyond the change date and he respected my need to get it into the shop and managed to so within a short amount of time. He asked if there were any other issues with the car and I mentioned a tire needed air three times in six weeks. Angela took my car in at the shop and was very quick and efficient. She also arranged for me to be driven to and from work by a company employee. The driver, Robert, did a great job but I praised him in the Hyundai review and say no more about him here. While I was driven to work, a mechanic called and let me know that a nail had been found in the tire and it would be $30 to repair. I gave him the go ahead to repair it so I could stop worrying about that issue. Later, Angela called and said the charge was being waived because I paid for the tire protection plan when I originally bought the car. I really appreciated that they were honest and did not charge me for something that I was covered by and forgot to bring up. Thanks Freeman Mazda. More