Norm Reeves Mazda - Service Center

I worked with Bryan during my car service and he was extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every follow up and had all the knowledge and ability to make my experience go quickly and smoothly. I'm not as familiar with the others in the office, but it was a friendly environment and I was welcomed with smiles even by those I wasn't working with. More

The waiting area was clean and comfortable. The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT More

The service writer was very pleasant and accurate, and her car was finished in a reasonable amount of time and for a reasonable price. We will be back. her car was finished in a reasonable amount of time and for a reasonable price. We will be back. More

They provide a clean and comfortable area for customers to wait. They are very friendly and professional, and keep the customer updated as they go. to wait. They are very friendly and professional, and keep the customer updated as they go. More

I’ve had my car serviced at Freeman Mazda twice and both times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they a times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they are doing and the actual state of your car. Highly satisfied. Will continue to take my car there. Highly recommend it! More

I’ve owned a lot of cars. I’ve spent a lot of time in dealer service departments. And I can honestly say that Freeman Mazda’s service team is the best I’ve ever worked with. L I’ve spent a lot of time in dealer service departments. And I can honestly say that Freeman Mazda’s service team is the best I’ve ever worked with. Last year, Terri and Angela went to bat for me with Mazda on a warranty issue. They didn’t have to do it – but it was the right thing to do, and their support saved me a bunch of money. I’ve owned three Mazdas so far. They’ve all been exceptional cars. Fortunately, Freeman Mazda has a service department to match. More

Good location and easy to make an appointment. Friendly staff with great service. Good Job! Friendly staff with great service. Good Job! More

1-Freeman Mazda is Fantastic ! 2-Thankyou to Salvador Torres my Service Advisor who was detailed , kind and considerate and quickly got my car serviced and gave me excellent advic 2-Thankyou to Salvador Torres my Service Advisor who was detailed , kind and considerate and quickly got my car serviced and gave me excellent advice on car maintenance ! 3-Thankyou to Yvette Soto the Service Business Coordinator who was very kind and responsive and quickly scheduled the vehicle for the service when I contacted her by email Re Freeman Mazdas first free service program ! Thankyou Salvador and Yvette and Freeman Mazda Irving ! From Abraham ; Dated 2/24/23” More

Service department staff are absolutely wonderful. They always take care of the problem. Great service. They always take care of the problem. Great service. More

I arrived off the street, so to speak, with a tire problem--it had a screw in it. Without an appointment, they fit me in, fixed my tire, and sent me on my way. I really love Freeman Mazda. problem--it had a screw in it. Without an appointment, they fit me in, fixed my tire, and sent me on my way. I really love Freeman Mazda. More