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Norm Reeves Mazda
Irving, TX
1,077 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,077 reviews
January 11, 2016
Great Experience!! My husband and I just bought a Saturn Vue and I could not have asked for a better experience. We worked with Edida Cruz and she was FANTASTIC. Super n My husband and I just bought a Saturn Vue and I could not have asked for a better experience. We worked with Edida Cruz and she was FANTASTIC. Super nice and so accommodating. Felt like I was working with my friend instead of a cold dealership sales person. She was never pushy, very kind and helped us with any questions we had. She even texted us a few days later to ask how we where enjoying the car which I thought was super nice. I would definitely buy another car from this dealership again and make sure I work with Edida as well. More
by HjBurrows
Employees Worked With
Edida Cruz
January 10, 2016
Great Service and Awesome Price The service provided was on point. Every step of the way I was treated like a person and not like a number. The sales person (Edida Cruz) took every p The service provided was on point. Every step of the way I was treated like a person and not like a number. The sales person (Edida Cruz) took every precautions to address my budget and made specially sure the vehicle I purchased was ready to go. More
by adidas
Employees Worked With
Edida Cruz
January 09, 2016
ZOOM ZOOM We had previously purchased three Mazdas from Freeman and loved them. One of our son's needed a new vehicle; we walked out with two. One for him and o We had previously purchased three Mazdas from Freeman and loved them. One of our son's needed a new vehicle; we walked out with two. One for him and one for me. Our second son loved the deals we got so he went back to next day and leased a car too. Stephanie Foreman was super friendly, very knowledgeable and extremely accommodating. You don't feel like a customer, you feel like a friend. More
by CinD
Employees Worked With
Stephanie Foreman
January 09, 2016
Upfront Service Kris was very friendly and knowledgeable about the inventory. He was very clear and upfront about the process. I never once felt like I was being mi Kris was very friendly and knowledgeable about the inventory. He was very clear and upfront about the process. I never once felt like I was being misled nor did I feel like he was trying to hide anything from us. Even when we had a roadblock with financing, Kris did everything in his power to make it right and I left a happy customer. More
by Priusprople
Employees Worked With
Kris McEntyre
January 01, 2016
Awesome Experience John Luke was helpful in every way. He was kind and patient in answering our questions. He was not the typical pushy car salesman that I've walked awa John Luke was helpful in every way. He was kind and patient in answering our questions. He was not the typical pushy car salesman that I've walked away from in the past. My husband usually likes to take a day or 2 to make a decision but the deal we got on the car we wanted was too good to refuse. We were in and out of the dealership in no time. When our son is ready to make a purchase we will be sending him to John Luke and Jesse in the finance department. More
by Frances
Employees Worked With
Jesse, John Luke
December 31, 2015
Happy with my purchase I purchased a car that appealed to my daughter that met my criteria with the knowledgeable, diligent, assistance of salesman Kristopher McEntyre. J I purchased a car that appealed to my daughter that met my criteria with the knowledgeable, diligent, assistance of salesman Kristopher McEntyre. Jill Dallas, Tx More
by Jill
Employees Worked With
Kris McEntyre
December 27, 2015
Knowledgable and friendly It is a daunting experience purchasing a car in a new country. I am so glad I walked into Freeman and Stephanie met us at the door. Stephanie ensured It is a daunting experience purchasing a car in a new country. I am so glad I walked into Freeman and Stephanie met us at the door. Stephanie ensured that all my needs were met and the sale happened quickly and seemlessly. I would have no hesitation is recommending Stephanie to anyone who is looking for a car. More
by Jaclyn
Employees Worked With
Stephanie Foreman
December 23, 2015
Very Good customer service I would recommend to buy used cars from this Dealer. Very good price and excellent customer service. Also I had very good experiences while processin I would recommend to buy used cars from this Dealer. Very good price and excellent customer service. Also I had very good experiences while processing the document. More
by Navaneeth
Employees Worked With
Jesse Espinoza, Edida Cruz
December 22, 2015
Great Time Purchasing My New Ride-- Kris Rocks! We had a great time purchasing this my new Ford Edge. Kris was a great listener and he made magic happen. It was quick and I got better than I expecte We had a great time purchasing this my new Ford Edge. Kris was a great listener and he made magic happen. It was quick and I got better than I expected. More
by janellea5
Employees Worked With
Kris McEntyre
December 22, 2015
Excellent Service Adam Cooper and his team of qualified sales and finance representatives out-performed my expectations. What a pleasure to do business with! and I woul Adam Cooper and his team of qualified sales and finance representatives out-performed my expectations. What a pleasure to do business with! and I would highly recommend Adam to anyone looking to purchase a new or used car. He was easy-going, knowledgeable, fair, friendly, thorough and accommodating. More
by 323heatherlynn
Employees Worked With
Adam Cooper
