Norm Reeves Mazda

I worked with Bryan during my car service and he was extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every follow up and had all the knowledge and ability to make my experience go quickly and smoothly. I'm not as familiar with the others in the office, but it was a friendly environment and I was welcomed with smiles even by those I wasn't working with. More

Very helpful and informative really relaxing in a stressful situation. Eric was very patient with us. stressful situation. Eric was very patient with us. More

The service writer was very pleasant and accurate, and her car was finished in a reasonable amount of time and for a reasonable price. We will be back. her car was finished in a reasonable amount of time and for a reasonable price. We will be back. More

They provide a clean and comfortable area for customers to wait. They are very friendly and professional, and keep the customer updated as they go. to wait. They are very friendly and professional, and keep the customer updated as they go. More

Lauren was awesome. She was responsive and attentive which was comforting when you’re driving 4 hours each way to buy a car! 🤣 The car was exactly what we were looking She was responsive and attentive which was comforting when you’re driving 4 hours each way to buy a car! 🤣 The car was exactly what we were looking for! More

In previous car deals, I was unprepared with having to work with pushy salesmen. With Freeman Mazda, I was treated with exceptional care purchasing my new car. Working with Sales Rep Kharion King-Kemp work with pushy salesmen. With Freeman Mazda, I was treated with exceptional care purchasing my new car. Working with Sales Rep Kharion King-Kemp was the best salesman I've ever worked with. Kharion was able to locate the vehicle I wanted base on my interests with ease. While finalizing the deal, Rodney King was very helpful, kind, and professional which made the entire car buying process seamless and an overall great experience! More

I’ve had my car serviced at Freeman Mazda twice and both times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they a times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they are doing and the actual state of your car. Highly satisfied. Will continue to take my car there. Highly recommend it! More

We love working with Stephanie Foreman! After a terrible experience with classic old-school hard-nosed salesmen at True North Mazda, a friend recommended Stephanie at Freeman, and we thank After a terrible experience with classic old-school hard-nosed salesmen at True North Mazda, a friend recommended Stephanie at Freeman, and we thank him every time we see him for that. Freeman is an above-board dealership that cares about their customers and making sure they have a great experience. Communication is clear and there are no under-handed surprises at the end. Stephanie in particular is super friendly and goes out of her way to make sure the entire process is smooth and painless. This is our second purchase from her, and we expect our next one will be as well! The service department is also friendly and accommodating. The facilities throughout the dealership are very nice and comfortable as well, which just demonstrates again the dealership’s commitment to providing a pleasant experience. More

Good location and easy to make an appointment. Friendly staff with great service. Good Job! Friendly staff with great service. Good Job! More

1-Freeman Mazda is Fantastic ! 2-Thankyou to Salvador Torres my Service Advisor who was detailed , kind and considerate and quickly got my car serviced and gave me excellent advic 2-Thankyou to Salvador Torres my Service Advisor who was detailed , kind and considerate and quickly got my car serviced and gave me excellent advice on car maintenance ! 3-Thankyou to Yvette Soto the Service Business Coordinator who was very kind and responsive and quickly scheduled the vehicle for the service when I contacted her by email Re Freeman Mazdas first free service program ! Thankyou Salvador and Yvette and Freeman Mazda Irving ! From Abraham ; Dated 2/24/23” More