Norm Reeves Mazda

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a great job. Salvador and Shane are also very helpful. Terry, Josh, Salvador and Shane ALWAYS EXCEED OUR ALREADY HIGH EXPECTATIONS!!! Our new car is going to be a Mazda, just because we trust that when we bring our car here is always taken care of. They truly take care of us! PS. Everybody at this place is jus INCREDIBLE! More

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a great job. Salvador and Shane are also very helpful. Terry, Josh, Salvador and Shane ALWAYS EXCEED OUR ALREADY HIGH EXPECTATIONS!!! Our new car is going to be a Mazda, just because we trust that when we bring our car here is always taken care of. They truly take care of us! PS. Everybody at this place is jus INCREDIBLE! More

This is the best Mazda dealership in the metroplex. The service department is amazing too! Terry and Angela are always very nice and Joshua makes sure our Mazdas all function at their best. The service department is amazing too! Terry and Angela are always very nice and Joshua makes sure our Mazdas all function at their best. More

I scheduled my service for the a couple of hours prior to same day my flight to Kansas. They were able to get my service completed in time for me to get to the airport. same day my flight to Kansas. They were able to get my service completed in time for me to get to the airport. More

Always super friendly and helpful. Got to the root of the problem and fixed same day. Got to the root of the problem and fixed same day. More

This review is for Freeman Genesis. Great pre purchase experience. Sandy called us frequently to inform us of availability. Sandy found us the perfect vehicle. We drove from Housto Great pre purchase experience. Sandy called us frequently to inform us of availability. Sandy found us the perfect vehicle. We drove from Houston to Irving to get the vehicle. The purchasing process was so pleasant we would gladly drive 4 hrs again on our next vehicle purchase. Rodney showed us our "additional warranty options" but with no pressure, just facts. Overall I would give this Genesis purchase experience a 12 out of 10. More

Service Advisor Shane was very courteous and professional and communicated all pertinent information as the service progressed. and communicated all pertinent information as the service progressed. More

Beside the scheduled service, the mechanic (Josh? ) brought to light an issue I've heard on my car for few months now and said it was strongly recommended I get ball and socket fixed since that's what ) brought to light an issue I've heard on my car for few months now and said it was strongly recommended I get ball and socket fixed since that's what caused the pop noise and car feels like new again with the services done - very thankful for him! More

The dealers at this location truly made my experience a great one! They answered all of my questions and helped me get the car of my dreams. great one! They answered all of my questions and helped me get the car of my dreams. More

I had an amazing experience at the Dealership and Kudos to Herman Mansel for making sure we got the perfect car for our family. Herman was with all through the entire process and his professionalism was to Herman Mansel for making sure we got the perfect car for our family. Herman was with all through the entire process and his professionalism was amazing. More