Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Mazda

Irving, TX

Overview
Employees
Reviews
Vehicles
4.9
1,023 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
Contact Dealership
View Awards

1840 E Airport Freeway

Irving, TX

75062

Directions

By Type

Showing 1,023 reviews

March 28, 2025

The service department is amazing and the staff very helpful. I would recommend them for all ur mazda service needs More

by gbdaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 27, 2025

The staff there were too helpful and efficient. Hustle free environment and professional services. Thanks for the help! More

by RSHOAIB277
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Norm Reeves Mazda responded

Thank you for your kind words! We're thrilled to hear that our team provided a 5-star experience for you. We look forward to serving you again soon, and please check out our selection of vehicle, service, and parts specials.

March 26, 2025

They have always taken care of my car in a professional manner. Service staff is very friendly. More

by rgspiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Norm Reeves Mazda responded

Your loyalty means the world to us, and we're delighted that you've consistently experienced professional and friendly service from our team. Thank you for trusting us with your car care—we look forward to keeping you on the road for many years to come.

March 26, 2025

Advisor was very helpful. Norms could provide some good seating arrangement for customers and amenities. Regular oil change and diagnostics check could be quicker for custom More

by ivanrvf23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Norm Reeves Mazda responded

We appreciate your feedback and are glad our advisor was helpful during your visit. We continually strive to improve our customer experience and reviews like yours help us accomplish that goal. Thank you for helping us make Norm Reeves Mazda even better.

March 24, 2025

Salina at the front desk is absolutely wonderful. She’s kind and on top of her game. Grateful for her to be taking care of people that are upset about their cars. She knows how to make people feel go More

by TalorH313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Mazda responded

Your thoughtful words truly mean a lot! Salina and Salvador go above and beyond to ensure every customer feels valued, and it’s wonderful to hear they made your experience a positive one. We understand that dropping off a car isn’t always convenient, but we’re glad our team helped make it a little easier. If you ever need to schedule service again, our online service scheduler is a quick and easy way to book your next appointment.

March 24, 2025

Thank you so much for making my repairs to my car so efficient, and loaning me a car while my car was in the shop ! A shout out to Salvadore !! It’s nice knowing that I always get great service at Norm More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Mazda responded

Thanks for sharing, Tammy! Providing a loaner vehicle is just one of the ways we aim to keep you on the road. Salvadore will be thrilled to hear your kind words! Thanks for choosing Norm Reeves Mazda—we’ll always be here to deliver the great service you’ve come to expect.

March 24, 2025

I have always been very well treated here. The service is excellent and they try very hard to cover all the bases. I also appreciate their use of BG products that extend the warranty coverag More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Mazda responded

Hey, Mark. Your loyalty and kind words mean a lot! It’s fantastic to hear that our team consistently provides the top-tier service you deserve. Terri and the rest of our service team appreciate the shoutout—we’ll be sure to pass it along! Looking forward to your next visit.

March 23, 2025

Angela is awesome. Terri and Josh are awesome. I am very grateful to the service department there. They are kind and helpful and they.keep my Mazdas running great. Than More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lymer
Report | Print
Mar 24, 2025 -

Norm Reeves Mazda responded

Shawn, you're awesome! We’re so pleased to hear that Angela, Terri, and Josh made such a positive impression on you. Their commitment to keeping your Mazdas running smoothly is at the heart of our service philosophy. Thank you for your heartfelt gratitude and continued support.

March 23, 2025

My favorite to visit and get my car serviced even though there is a Mazda location closer to my home. More

by ttawaikim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Norm Reeves Mazda responded

It’s an honor to be your favorite destination for car service, and your loyalty encourages our team to continuously deliver outstanding service. We appreciate your trust and look forward to your next visit.

March 22, 2025

Lyndsay Dooley Is very oof went out of the way and provided excellent customer service, courteous and took care of my work very efficiently, Thank You Lyndsay Dooley !!!! and she will be the asset to More

by skappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Norm Reeves Mazda responded

Lyndsay and Masada are exceptional at what they do! Thank you for recognizing them. We're glad you had a 5-star experience and hope to have you as a repeat customer.

1
2
...
103