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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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February 28, 2020

Ken and Jordan got me fixed up in no time! I didn’t have an appointment and they treated me like I was the only customer and they were stupid busy! More

by tdaniel596
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Greenway
February 27, 2020

Thanks to Herb! Herb was professional and friendly. I used coupons I had saved and reduced my service cost by at least $75. Five stars for this visit! More

by hadam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb in the Service Department
February 27, 2020

Awesome staff and service! Herb kept me informed and presented in a professional and friendly manner. Herb saved me the price of two tires, since diagnostics showed they were no More

by julieamiller58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong
February 24, 2020

My experience with the Service department is ALWAYS positive! I really appreciate the level of care that is extended. I was even offered a loaner car for service that was only going to take one day. More

by Maggie S.
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong - 5 stars
February 24, 2020

Scheduled Maintenance Ken Demarest kept us abreast of how things were going, no surprises, the service was completed as we were advised at the start. Ken is definitely an More

by CVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Great service Service Adviser Ken estimated 75 minutes wait time for my oil change and tire rotation and delivered in 45 minutes! He sure knows how to talk to cust More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Herb provided excellent customer service during my check-in and throughout the service process. He was able to provide explanations for all of the services being performed. Ken was efficient and frien More

by blainei
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong
February 10, 2020

Service for Hyundai Sonata 2014 Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. More

by yj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb A
February 05, 2020

Always good! I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
February 04, 2020

Excellent customer service and very friendly. Scott explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him More

by Proudmemaw2jrjaxjace
Recommend Dealer
Yes
Employees Worked With
David Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Plunkett
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