Freeman Hyundai - Service Center

Terri is great! I trust her advice and recommendations. I have also worked with Angela and she is great too. I feel I can rely on either of them for sound advice. I trust her advice and recommendations. I have also worked with Angela and she is great too. I feel I can rely on either of them for sound advice. More

Oil change with appointment I made an appointment and took my car in for an oil change. They greeted me and informed me of the price up front. Then I went into the waiting area. I made an appointment and took my car in for an oil change. They greeted me and informed me of the price up front. Then I went into the waiting area. It was spacious and clean with a variety of items to eat and drink both complimentary and for purchase. There was a tv showing a family friendly game show. I waited approximately an hour. My car was ready and I proceeded to be escorted to an area where my paperwork was waiting. It was explained and I paid. My car was clean, waiting and ready to go. More

Service Took my car in for service. Got my car right in found out my ac filter also needed changing. In and out of the dealership in less than an hour. Took my car in for service. Got my car right in found out my ac filter also needed changing. In and out of the dealership in less than an hour. More

Excellent service Great service advisor and great work by service department delivering ahead of estimated time. They kept me aware of the progress and car air conditi Great service advisor and great work by service department delivering ahead of estimated time. They kept me aware of the progress and car air conditioning system is now working very well More

Awesome Service Center The people in the service center have always been extremely courteous and very thorough. I hadn't been in since I moved back to Irving in September, b The people in the service center have always been extremely courteous and very thorough. I hadn't been in since I moved back to Irving in September, but as always, when it was time to have my car inspected and tires replaced, they were able to fit me in at "my" convenience! Great folks to work with, and I have and will continue to recommend them for everything from A to Z where automobiles are concerned. More

Best Service Department I have ever used! If you want first class service, I highly recommend Freeman Hyundai Service Department! Ken always takes excellent care of me and my car. Everytime If you want first class service, I highly recommend Freeman Hyundai Service Department! Ken always takes excellent care of me and my car. Everytime I have brought my car in, they have went above and beyond for me! Yesterday, they even let me use an office so I could work while I was waiting for them to do a quick repair. I would give them 1,000 stars if I could! More

Seat cover replacement The driver's side seat cover (back) had worn badly and the car was only a year old. They ordered new seat cover and installed it in record time. Gre The driver's side seat cover (back) had worn badly and the car was only a year old. They ordered new seat cover and installed it in record time. Great Job. Aaron couldn't have been nicer - very pleasant to deal with. More

Excellent I came in for a routine oil change and inspection. The waiting room was clean and comfortable. I did not have to wait very long. I came in for a routine oil change and inspection. The waiting room was clean and comfortable. I did not have to wait very long. More

Tire replacements Car was towed in after two tires were ruined by a pothole. Charles Mayfield quickly took the information, checked for tire availability and got the c Car was towed in after two tires were ruined by a pothole. Charles Mayfield quickly took the information, checked for tire availability and got the car to service personal quickly. Relatively short wait until the job was finished. Glad to have it all done in one visit. More

Above and Beyond I took my 2015 Genesis in to have the telematics replaced as per Bluelink's recommendation since I could not get the service to register for the car. I took my 2015 Genesis in to have the telematics replaced as per Bluelink's recommendation since I could not get the service to register for the car. After explaining the situation to both David Pearson and Aaron Gonzales, they assured me they would get the service to work. While there, I showed them a couple of door scrapes my car received a couple weeks ago and asked if they thought that could be buffed out. I wasn't expecting them to do the work, but as it turns out, Freeman Hyundai did it. You can't tell where the scrapes were! I'm quite impressed! Also, I bought the car knowing it was a previous executive owned car. It had a tiny dent in the trunk lid when I bought it. They fixed that, too! I now have my car back looking brand new again with Bluelink working and I'm a happy camper. It's nice going to a service department and dealing with people who know what they are doing. It's much appreciated! Thanks, Guys. More