Freeman Hyundai - Service Center
Irving, TX
513 Reviews of Freeman Hyundai - Service Center
Couldn't be better/exceeded expectations Easy to schedule on-line. Met immediately. Choices clearly offered. Great waiting areas with consideration given for customers' differing needs. F Easy to schedule on-line. Met immediately. Choices clearly offered. Great waiting areas with consideration given for customers' differing needs. Free cold water. Service took half the time I estimated it would. Opener battery installed for me. Car washed and vacuumed!!! More
Have never received any type of service other than good Brought Tucson in for 1st oil change and recall correction. On board computer was set back to initial settings. Would have been nice to know that info Brought Tucson in for 1st oil change and recall correction. On board computer was set back to initial settings. Would have been nice to know that information/settings were going to be initialized. More
REALLY great service experience. I took my Genesis in for routine service. They had a loaner car ready for me when I arrived, and when I returned, my car was washed and ready to go. I took my Genesis in for routine service. They had a loaner car ready for me when I arrived, and when I returned, my car was washed and ready to go. For years I have gone to Park Place Mercedes (yes Mercedes) in Dallas. In the past several years, it had taken me at least 20 minutes for them to bring my car back from service while returning the loaner car. Very impressive, Freeman! More
Test and replace battery still under warranty. They were really receptive to my concerns regarding the battery not starting. Even though the battery checked out as being good, they listened to my They were really receptive to my concerns regarding the battery not starting. Even though the battery checked out as being good, they listened to my concern, kept the battery overnight, testing several times. It took the 3rd or 4th try to see that the battery failed. We are in our 80's and were very concerned about getting caught out someplace, it doing it again, perhaps stranding us in hot temperature. They tested until it acted up like it did for us at home, and were able to replace the battery still under warranty. More
Got it goin on! MaxAnna is the deal! Best person on this lot! If I need anything, she is right there for me!! I actually look forward to bringing more business to Fre MaxAnna is the deal! Best person on this lot! If I need anything, she is right there for me!! I actually look forward to bringing more business to Freeman Hyundai! More
Consistently exceeding expectations Always enjoy working with Aaron. He always provides excellent customer service. Always keeps me updated and helps me understand what needs to done tha Always enjoy working with Aaron. He always provides excellent customer service. Always keeps me updated and helps me understand what needs to done thanks so much More
easy time Got in, got out no muss no fuss...took care of my needed service work and sent me on my way...always great service work Got in, got out no muss no fuss...took care of my needed service work and sent me on my way...always great service work More
Clawless service. Service was performed in a very reasonable time. Service was friendly and knowledgeable. The recall was also handled very efficiently. Look forward t Service was performed in a very reasonable time. Service was friendly and knowledgeable. The recall was also handled very efficiently. Look forward to working with service department. More
Freeman's team is top-notch I appreciate Freeman Hyundai's team of top notch professionals. Darren Bridges and Aaron Gonzales are always providing exceptional customer service a I appreciate Freeman Hyundai's team of top notch professionals. Darren Bridges and Aaron Gonzales are always providing exceptional customer service and customer satisfaction. As always, thanks Darren...... Warren More
Great service They take good care of you. If you ask for details, they seem happy to explain as much as you need. And I love the fact that they do the courtesy cl They take good care of you. If you ask for details, they seem happy to explain as much as you need. And I love the fact that they do the courtesy clean on the car without my having to ask for it -- It's just part of their service. After 20 years as a Toyota customer, I'm pretty quickly becoming a loyal Hyundai customer! More