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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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April 17, 2020

Excellent Experience This was my first visit to Freeman Hyundai for my 2016 Sonata and I must say it was a pleasure dealing with Herb Asanarong. He was polite, professiona More

by bht42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong
April 17, 2020

Great Service! The battery on my car died. They towed it in and provided a nice loaner. The battery was extremely expensive to replace so Ken called Genesis and aske More

by Sherri Duyka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Chase
April 16, 2020

Excellent Service Great Customer Satisfaction Ken Demarest has always been a very helpful professional. I've always had excellent service here; Ken kept me well informed. I felt well taken care More

by wkeithb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2020

Quick service due to dead battery Even with shelter in place orders, car service is essential and I was very pleased to get my dead battery replaced. Grocery store trips require cars t More

by bruiz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong
April 16, 2020

convenient, fast, and easy my call was made and the operator connected me to the service dept who scheduled me an appointment on the same day . my oil and filter were changed . More

by NKERATS
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2020

Excellent care and service Our car was still under warranty, so they came and towed it since it couldn't be driven, diagnosed it, ordered the part, and had it repaired and ready More

by hlynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
April 14, 2020

Above and Beyond We bought our Hyundai Santa Fe from Freeman, our first experience with this dealership. From the professional sales experience to the customer care i More

by alcramer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Took no time at all and everyone is always do nive. These guys are the only people who have taken care of my car in 8 years. They have always done a great job and take great care if my car. More

by AmyPotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

Excellent experience at the service department. Great customer service and overall knowledge regarding the service despite arriving for the last appointment of the day. Comfortable waiting area More

by gbvaldeon
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

I am a returning customer to Freeman and I have to say that the service department is great and Ken is awesome, a great person to work with. More

by Reggie58
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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