Freeman Hyundai - Service Center
Irving, TX
571 Reviews of Freeman Hyundai - Service Center
I was in for a recall and was pleased with the service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. More
Maintenance service Ken is the best advisor I have ever had and I by pass two other Hyundai dealerships to come to Ken Demarst at Freeman Hyundai. Ken is the best advisor I have ever had and I by pass two other Hyundai dealerships to come to Ken Demarst at Freeman Hyundai. More
service I am giving an excellent rating due to the service department. They always greet in a pleasant manner, have my information at hand and are very fast i I am giving an excellent rating due to the service department. They always greet in a pleasant manner, have my information at hand and are very fast in their work. The waiting area is comfortable and I have never had to stay for very long as they always get the work done so quickly. More
Wonderful service as always Aaron explains everything! It is also nice to have first 15000/15 months oil changes covered by Freeman Hyundai for my new car! KUDOS and GRATITUDE! Aaron explains everything! It is also nice to have first 15000/15 months oil changes covered by Freeman Hyundai for my new car! KUDOS and GRATITUDE! More
Service Experience, Top Notch Ken was extremely helpful when I arrived in the morning last Friday. After explaining our issue he had an idea of the potential problem. Later that Ken was extremely helpful when I arrived in the morning last Friday. After explaining our issue he had an idea of the potential problem. Later that afternoon their technician had evaluated the issue and installed the part under warranty. The car was ready that same afternoon for pickup. I can honestly say this was my best dealer service experience. I will recommend this dealer to my friends. Great product and service. More
My service experience I arrived 10 minutes early and they were ready for me. They had told me how long it would take and I decided to wait for my car. They escorted me to I arrived 10 minutes early and they were ready for me. They had told me how long it would take and I decided to wait for my car. They escorted me to the waiting room where I was offered donuts and drinks. I watched the TV and read the paper. My car was ready right on time and I was very pleased with the people and the service. I will be back !! I will buy here again. Excellent 5 Stars service !! More
Freeman Service is excellent Genesis left me high and dry when I called Bluelink for a flat tire repair. I changed the tire myself, took it to Freeman and they repaired the flat, Genesis left me high and dry when I called Bluelink for a flat tire repair. I changed the tire myself, took it to Freeman and they repaired the flat, reinstalled the tire with balancing and washed the car. I appreciated how they made it right. More
Thank goodness for the service guys! I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I h I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I hung up without making an appt for the next day since I needed my headlight replaced asap. Thankfully I called back and got one of the service guys. He said that of course for something like that they would work me in, which they did very speedily and efficiently. That receptionist certainly needs to learn Freeman's culture because that is not how I am normally treated. More
recall install Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was no Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was not in the original position. More
Hyundai Sales and Service Experience at Freeman Hyundai I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service D I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service Department is timely, efficient and reliable. I have no complaints. Please keep up the good work in customer satisfaction. We used to be a die hard Nissan customer and purchase 4 new vehicles in a 9 year period (1 Sentra, 2 Stanza and one pick up truck) before switching to Hyundai, All it took was one bad service experience at Nissan before we switched. Thanks. More