Freeman Hyundai - Service Center

!!!!!!! My visit was good and consistent as always. I was happy with the work performed and the time frame that it took. My only complaint is that it seems th My visit was good and consistent as always. I was happy with the work performed and the time frame that it took. My only complaint is that it seems the longer I come to this service department, the more inefficient the customer service becomes. I dealt with a service advisor over the phone to set up the appointment. I dropped off my vehicle only to find none of the service advisors around nor the one I spoke to over the phone. I had to deal with what seems to be interns in training who knew nothing about my issues or my reason for my appointment. I don't care to have to continually explain the same issues over and over with several different people. It should be more streamlined than what it has become. More

Fast, courteous service No issues with simple oil change and tire rotation service. Jesus was courteous and helpful. Wish car wash was better, but free so no complaints. No issues with simple oil change and tire rotation service. Jesus was courteous and helpful. Wish car wash was better, but free so no complaints. More

Excellent People, Great Service I can say nothing bad about Freeman Hyundai Genesis and especially the team in the Service Department. I work primarily with Aaron Gonzales when I go I can say nothing bad about Freeman Hyundai Genesis and especially the team in the Service Department. I work primarily with Aaron Gonzales when I go there and he is A+++ in my opinion. Always helpful, knowledgeable, and excellent communication skills. Add to that a very friendly and outgoing demeanor and there is nothing to complain about. More

Excellent service I had routine maintenance done - My experience from the time I called to make an appointment to the time I picked up my car was excellent. I expressed I had routine maintenance done - My experience from the time I called to make an appointment to the time I picked up my car was excellent. I expressed to the very "safe-driving" shuttle driver, Robert, that I have been quite impressed with the service and the employees since I bought this car in December. More

Still the best This dealership is one of the best, if not the best dealership to have your car serviced at. They are head and shoulders above everyone else. This dealership is one of the best, if not the best dealership to have your car serviced at. They are head and shoulders above everyone else. More

Very professional. In and out in less than an hour. Super friendly and professional. Very concious of my time constraints. Washed my car. completed all recall war In and out in less than an hour. Super friendly and professional. Very concious of my time constraints. Washed my car. completed all recall warranty work all in less than an hour More

Pleased with my service I needed the oil and filter changed and the service person told me I also had a recall that would be taken care of at the time I was there. I had not I needed the oil and filter changed and the service person told me I also had a recall that would be taken care of at the time I was there. I had not received a letter telling me of the recall. I was pleased with my service. More

Always good service. Love Freeman Hyundai. In my opinion going forward with your Genesis sales, this level of customer that you are going after, competing with BMW, Merce Love Freeman Hyundai. In my opinion going forward with your Genesis sales, this level of customer that you are going after, competing with BMW, Mercedes Benz, Lexus, Infiniti and Acura, is probably not going to want to come to a Hyundai dealership for service and sales. They will be looking for an exclusive Genesis dealership. Of course as you know with Lexus (Toyota), Acura (Honda) Infiniti (Nissan) they are their own dealerships because of their high-end pricing and I feel that if Genesis wants to compete with he high-end automobiles, they will need to make a break to their own separate dealerships, as some have already done. More

Great service - great people - great cars~ Prompt, attentive, and good service. Unfortunately, I failed to get the name of those who worked on my car. Hyundai has great people, including the Prompt, attentive, and good service. Unfortunately, I failed to get the name of those who worked on my car. Hyundai has great people, including the secretary for the owner. More

Same excellent service Your getting boring, nothing but the same excellent service that your team is always providing. never can find a fault with any of your work. Your getting boring, nothing but the same excellent service that your team is always providing. never can find a fault with any of your work. More