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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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August 31, 2017

Routine service Despite not having an appointment, I received prompt and attentive service. The customer lounge is comfortable, and I appreciate the WiFi so I can get More

by Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2017

Great Customer Service As always the service dept, is outstanding! My appt was at 7am I was running a few minutes late due to traffic, Anna first waited on me and said Ken w More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
August 30, 2017

I was in for a recall and was pleased with the service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. More

by katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales
August 27, 2017

Maintenance service Ken is the best advisor I have ever had and I by pass two other Hyundai dealerships to come to Ken Demarst at Freeman Hyundai. More

by Sonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2017

service I am giving an excellent rating due to the service department. They always greet in a pleasant manner, have my information at hand and are very fast i More

by Lori A Droppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Gallego.
August 23, 2017

Wonderful service as always Aaron explains everything! It is also nice to have first 15000/15 months oil changes covered by Freeman Hyundai for my new car! KUDOS and GRATITUDE! More

by Bedford customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Gonzales
August 14, 2017

Service Experience, Top Notch Ken was extremely helpful when I arrived in the morning last Friday. After explaining our issue he had an idea of the potential problem. Later that More

by Kathy Quirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2017

My service experience I arrived 10 minutes early and they were ready for me. They had told me how long it would take and I decided to wait for my car. They escorted me to More

by nudad04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2017

Freeman Service is excellent Genesis left me high and dry when I called Bluelink for a flat tire repair. I changed the tire myself, took it to Freeman and they repaired the flat, More

by JMDuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales
August 08, 2017

Thank goodness for the service guys! I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I h More

by Binky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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