Freeman Hyundai - Service Center

Anna is AWESOME! Anna provided friendly services in a timely manner. Anna provided valuable feedback that prevented issues with my coolant system. I live in Arlington Anna provided friendly services in a timely manner. Anna provided valuable feedback that prevented issues with my coolant system. I live in Arlington however, I will always bring my car to Freeman. I would give Anna 6 stars if I could. More

Two Warranty/Recall Repairs Great experience, as always. They repaired by vehicle within the timeframe they outlined and were very courteous and professional. I will definitely Great experience, as always. They repaired by vehicle within the timeframe they outlined and were very courteous and professional. I will definitely return to this location again. More

Maintenance is Top Drawer. The Best! My experience at Freeman is the best I've ever had. It is one of the biggest selling points for me and my Lease of my second Sonata! My experience at Freeman is the best I've ever had. It is one of the biggest selling points for me and my Lease of my second Sonata! More

Customer Satisfaction from Great Customer Service Scheduled an early appointment online several days in advance. Service was for 7,500 miles on our recently purchased Hyundai Sonata limited. Was pro Scheduled an early appointment online several days in advance. Service was for 7,500 miles on our recently purchased Hyundai Sonata limited. Was promptly greeted by Ken Demarest. Was very helpful. Felt welcomed and appreciated. More

Great place to take care of your car We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your needs We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your needs. More

Professional, Friendly I have dealt with Freeman Hyundai since 2011. I have never had a bad experience with them. They do what they say in a timely manner and keep you infor I have dealt with Freeman Hyundai since 2011. I have never had a bad experience with them. They do what they say in a timely manner and keep you informed during the process. More

Outstanding Service I came in without an appointment and they got me in and out quickly plus they washed my bar to boot. Very impressive and friendly folks. I came in without an appointment and they got me in and out quickly plus they washed my bar to boot. Very impressive and friendly folks. More

Outstanding Service!!! I received excellent service. Plus they washed my car and cleaned the interior of my car. The waiting area was nice and clean. They have donuts, c I received excellent service. Plus they washed my car and cleaned the interior of my car. The waiting area was nice and clean. They have donuts, coffee, water, and fruits for their customers in the waiting area. More

Repeat Visit I had my car service a week prior which included checking the battery and cleaning the cables. Less than one week afterward my car started showing s I had my car service a week prior which included checking the battery and cleaning the cables. Less than one week afterward my car started showing signs of a dying battery. I returned to the service area and was greeted by a young man, don't remember his name, but as I expressed my dissatisfaction and frustration he was very apologetic. He checked the battery and told me it was at approximately half the amps it should be. I had to get a new battery and it would cost me 75% of full cost. I was even more annoyed as it also cost me 4 hours! I don't live near the shop, I live about 25 to 30 miles away and there is a LOT of construction between here and there. Why it took that long to change the battery I do not know but by the time the car was ready my original service representative was available, Anna. She took ownership of this and, seeing and hearing my frustration and extreme dissatisfaction asked me if I'd wait while she spoke with her manager. I was completely surprised and delighted to learn that the bill had been taken care of. Excellent outcome in a bad situation. This is why the stars are good. More

Vehicle Safety Inspection 2013 Hyundai Santa Fe was serviced at Freeman Hyundai for Vehicle Safety Inspection. Even though the service was a Safety Inspection, I prefer to have 2013 Hyundai Santa Fe was serviced at Freeman Hyundai for Vehicle Safety Inspection. Even though the service was a Safety Inspection, I prefer to have my vehicle serviced at the Dealership I purchased my vehicle from. More