Freeman Hyundai - Service Center

Great Service Every time I come for service I am impressed by the kind, professional and clean service. After two years my Tucon still looks and drives like brand n Every time I come for service I am impressed by the kind, professional and clean service. After two years my Tucon still looks and drives like brand new. More

Courteous and great service Very satisfied and always addresses your concerns. Ken has always been an outstanding service manager and makes sure all your issues are repaired and Very satisfied and always addresses your concerns. Ken has always been an outstanding service manager and makes sure all your issues are repaired and on point! More

Service and Support Post-Sale is EXCELLENT I am and have been very pleased with Freeman Hyundai/Genesis service department. Coming from Lexus and Cadillac ownership and dealership experiences, I am and have been very pleased with Freeman Hyundai/Genesis service department. Coming from Lexus and Cadillac ownership and dealership experiences, I can say the level of service at Freeman is outstanding. I already have plans of getting another Genesis from them and, even though they are not the closest Genesis/Hyundai dealership, will continue to use them for sales and service. More

Freeman Service Calling Freeman Service, when I have car trouble, makes it seem not so bad. Anna is caring, and efficiently sees that the problem is taken care of wit Calling Freeman Service, when I have car trouble, makes it seem not so bad. Anna is caring, and efficiently sees that the problem is taken care of with a sense of urgency. She’s wonderful! That’s the way that David Pearson, Service Director, runs his department. You can’t compare Freeman to other dealerships! More

top notch, easy, well informed, careing, courteous, efficien Anna Gallegos treated my wife and I like we were family. She went above and beyond what either of us expected. We were kept informed of the progress a Anna Gallegos treated my wife and I like we were family. She went above and beyond what either of us expected. We were kept informed of the progress and all of our questions were answered. She made sure all of the bases were covered and research was done to insure we got everything we needed and it was all covered under one warranty or another. More

Fastastic Customer Service Aaron Gonzalez is outstanding and provides quality customer care and fine service! Immaculate service department with great up to date service bays a Aaron Gonzalez is outstanding and provides quality customer care and fine service! Immaculate service department with great up to date service bays and extremely customer oriented. More

Excellent service on a dead vehicle Anna was very good about follow up. Even though the technicians misdiagnosed the problem a couple of times, Anna stayed on top of it for me. She got Anna was very good about follow up. Even though the technicians misdiagnosed the problem a couple of times, Anna stayed on top of it for me. She got me a loaner on Saturday afternoon, and they were able to find the problem on Monday and get my car back to me. Anna also arranged to get a couple of extra items done (like changing a tire) as well during the time they had the car. Anna really did an excellent job of communicating. More

Service department worth going out of my way I've had my Hyundai Elantra Touring for seven years. It's a great car and we've had very few problems. When we lived in Irving, we always took the car I've had my Hyundai Elantra Touring for seven years. It's a great car and we've had very few problems. When we lived in Irving, we always took the car to Freeman for oil changes and maintenance. (Incidentally, we didn't buy the car at Freeman. I didn't care for the sales department.) We were always very pleased with the service there. When we moved out of Irving, we started taking the car to a closer Hyundai dealer for service. But then I caught the new place trying to charge me more for a package of services (some of which I didn't particularly want) than the individual services would have cost "a la carte." I don't know if they were trying to swindle me or if they just were unfamiliar with the cost of their services. Either way, I was done with them. For my last oil change, I went back to Freeman and I'll keep taking the car there as long as I live in DFW. I don't have the time or energy to be constantly in consumer self-defense mode, and I just feel like I can trust the service department at Freeman. More

Service for 2013 Elantra As usual all went very well. Oil change and recall fix needed some bulbs and inspection prior to new tag. Car washed and vacuumed very nice! I do As usual all went very well. Oil change and recall fix needed some bulbs and inspection prior to new tag. Car washed and vacuumed very nice! I don’t see my service guy listed, just my salesman More

Positive experience Service was on time with pre-set appointment. The work was done quickly while I waited. Will use this dealership again. Would highly recommendthis dea Service was on time with pre-set appointment. The work was done quickly while I waited. Will use this dealership again. Would highly recommendthis dealership and service dept. More