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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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May 31, 2018

Excellent service Dept and service personnel. Brought my car in for oil change service and maintenance checks. They confirmed that 2 new tires were needed along with realignment and an air inducti More

by wt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

"Excellent, fast and friendly service" They had to order my 4 tires before the work could be done. They arrived on the next day and an appointment was scheduled for my convenience to bring More

by speedyjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Gonzales, Service Writer
May 30, 2018

Excellent and fast service Made an appointment on Monday for service the next day, got there a little early the next day and got out in about an hour including a free car wash. More

by Alvin Murashige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales, service consultant
May 29, 2018

Easy, fast and pain-free Brought my G80 in for scheduled maintenance at the appointment time and within 60 seconds, was sitting in the customer lounge working on my laptop. Wo More

by Stew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Gallegos
May 27, 2018

fast and courteous Problem solved within a few hours- now if you could just do something about the road construction! Lucky me- had your extended 10 year warranty- given More

by loved the kona loaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2018

Great service.!!! Tightly ran clean atmosphere with superior customer service. I had an appointment I was impressed how quickly my car was serviced. Complimentary snack More

by deedee55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Excellent Treatment Very thankful for honorable, helpful people, like Ken, in Freeman's service department. I've been coming here for 8 years and have always been treat More

by Gail S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018

Service Anna was my service advisor and was very professional and pleasant. Advised that truck had a recall and it would be taken care of on this visit. More

by Beauty17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna has been my service advisor the two times I have been there for service. She is always polite and professional.
May 04, 2018

Great Place! If you have to sit and wait for your car, this is a great place to do it! The Customer Lounge is very nice---coffee, vending machines and comfortable More

by Clyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Gallegos---She did a great job!
May 04, 2018

Very helpful and saved us thousands My wife and I decided to bring our car to the dealership as a second opinion regarding a major repair. Ken and Pat looked over the car and advised us More

by christopher snively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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