Freeman Hyundai - Service Center

Great experience. Went there without an appointment and they got me in and did the oil change in record time. I really appreciate the entire crew. Anna Gallegos and the Went there without an appointment and they got me in and did the oil change in record time. I really appreciate the entire crew. Anna Gallegos and the other office folks are super efficient and helpful. More

Incredible Service and a Workstation is GOLD! I brought my car in for an oil change and to find out what was going on with my Check Engine light. From the moment I arrived, until I finally left m I brought my car in for an oil change and to find out what was going on with my Check Engine light. From the moment I arrived, until I finally left many hours later (turns out I had a transmission temp gauge sensor issue) I was greeted and treated with smiles, and hospitality. Anna Gallegos was the main person who helped me. She checked me in and helped me figure out my Extended warranty. She listed the recall items that needed to be checked out in addition to what I came in for. One of those things Included an oil change, so I saved a little money there. Many other mechanic places would have just gone ahead and taken my money for the oil change anyway. She gave me a list of items that needed addressing and walked me through them in the order of the most importance so that she could work with me within my budget. I cannot tell you how important and refreshing it is when someone understands and is willing to work with a customer who can't just throw down a credit card and take care of everything all at once! Anna, Thank you so much for your time and your care! In addition to all of that, their waiting room looked pretty comfy. It was quite large and had comfortable seating instead of just a few hard chars along a wall, which I have seen at other dealerships. I say it looked comfy because I didn't wait in that room at all. I actually waited in their business center. Y'all, they have three little cubicles with electrical outlets set up in their service center! I cannot tell you how incredible this is! I was able to work remotely the whole time I was waiting for my car to be serviced. I did't have to spend a bunch of money on a Lyft/Uber rides back and forth (I live just outside the dealerships range of complimentary rides home), and I didn't have to take nearly a whole day off of work to get this service done. I was able to comfortably work from right there within the service center. I usually prefer to take my business to a local mechanic in my neighborhood, but since my favorite auto shoppe changed hands from a private owner to corporate, I haven't been super happy with any of the shops in my neighborhood. After this experience at Freeman, I will 100% bring my car back to the Freeman service center for all of my maintenance. More

Impressive Experience Came in to have burned out Head Light Bulb replaced and for the State Inspection. I was impressed with the friendly and professional Staff. I felt ve Came in to have burned out Head Light Bulb replaced and for the State Inspection. I was impressed with the friendly and professional Staff. I felt very comfortable and welcomed. More

Great service from wonderful people! The service at Freeman Hyundai is the best! Every employee with whom we have spoken is able to help or find the person with the right information - a The service at Freeman Hyundai is the best! Every employee with whom we have spoken is able to help or find the person with the right information - and it is all done with a smile. More

Satisfied I enjoy Freeman's oil change service. It's fast and friendly and the waiting room is comfortable and well stocked with snacks. The take good care of m I enjoy Freeman's oil change service. It's fast and friendly and the waiting room is comfortable and well stocked with snacks. The take good care of my car and wash it for me. More

excellent experence Anna Gallegos is great she acted like she was glad I was there and cared about me and my car I bought my car here and have it serviced here and will c Anna Gallegos is great she acted like she was glad I was there and cared about me and my car I bought my car here and have it serviced here and will continue to use this dealership. thanks More

First Hyundai Service Oil Change The service center was clean and lots of service personnel are working. It looks like they are easy to talk with specially with the orders that you ne The service center was clean and lots of service personnel are working. It looks like they are easy to talk with specially with the orders that you need to work on. The service was quick and in less than half an hour I am on the way back to Denton. Unlike other service centers that i've been experienced, these people from Freeman Hyundai are great people. More

Excellent Service! Great job by Service Dept Great service by Anna Gallegos! She is always very friendly, she listens to the customer, is extremely knowledgeable & the service here is unmatched! Great service by Anna Gallegos! She is always very friendly, she listens to the customer, is extremely knowledgeable & the service here is unmatched! Go here please! I took my 2017 Genesis G80 to another dealership and wasn't happy with their service but here at Freeman Hyundai they completely gained my trust and this is the ONLY place i will have my car serviced! Thank you Anna Gallegos for restoring my faith in Hyundai / Genesis service departments! She's a great employee and is an example on how to get customers to return and gain their trust. 5 Stars! More

Great Service Always have service with a smile. I attempted to schedule a service appointment for an inspection, but the site page would not load. I was able to get Always have service with a smile. I attempted to schedule a service appointment for an inspection, but the site page would not load. I was able to get in without an appointment without an issue, which is really great. More

Great service My car was towed in to be serviced with some concern. I was contacted & explained process. Thankfully damages were covered under warranty and other th My car was towed in to be serviced with some concern. I was contacted & explained process. Thankfully damages were covered under warranty and other things needed were advised of. I appreciated the professional, prompt attention to my situation. They were appreciative of my business as well. More