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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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November 30, 2018

Took forever Needed a tire fixed or replaced. After an hour no one had let me know what was going on. After 2 hrs it was replaced. Waiting room is nice. More

by txfunmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Amazing Service - Everyone was so kind - easy to schedule an appointment - service Appointment was super quick - price was perfect Thanks for providing su More

by Shelby.m.crockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe
November 26, 2018

Genesis Valet Service Is Unbeatable My G80 is a fantastic car, but the Freeman team makes Genesis even better. My valet was perfectly punctual. The loaner G80 looked new inside and out. More

by BEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Gallegos, Bradley (driver), Brad Collins, Sandee Jimenez
November 16, 2018

excellent and speedy service The road construction is done so there is no problem getting to their sales and service. Appointment was easy to get for the next couple days ahead. More

by Alvin Murashige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales
November 09, 2018

Thorough and efficient Scheduling service was easy. Got my vehicle in quickly. Kept me informed during the process. Wait time average. Staff was welcoming when I arrived and More

by txfunmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Great Customer Service Always Ken and his team always professional and knowledgeable They always inform me of what's needed and the order I should take care of each item to be serv More

by Scanman37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Service dept on top of my issues ... as usual!!! Yesterday I drove into the service dept with a completely unusual issue that was unheard of in the history of the service dept. Both Dale Gentry and More

by Jimmy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Gentry, Larry Chase
October 31, 2018

Always happy when finished Always have a pleasant experience each time I come with a problem. This is too much trouble when you are happy happy. Happy. So silly. More

by Jobaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arran
October 29, 2018

REPLACE BROKEN WHEEL STUD / INSPECTION Appointment was "lost", however service department took me right in, performed the task in quoted time and cost. Friendly, courteous - no problems at More

by okeydokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman working in service.
October 18, 2018

Recall Received an email from Hyundai advising us there was a recall on our Hyundai. Made an appointment. In and out in no time and experienced excellent ser More

by Eyeakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Gentry #4696
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