Freeman Hyundai - Service Center
Irving, TX
513 Reviews of Freeman Hyundai - Service Center
Took forever Needed a tire fixed or replaced. After an hour no one had let me know what was going on. After 2 hrs it was replaced. Waiting room is nice. Needed a tire fixed or replaced. After an hour no one had let me know what was going on. After 2 hrs it was replaced. Waiting room is nice. More
Amazing Service - Everyone was so kind - easy to schedule an appointment - service Appointment was super quick - price was perfect Thanks for providing su - Everyone was so kind - easy to schedule an appointment - service Appointment was super quick - price was perfect Thanks for providing suck great service. Everyone is always so kind and welcoming :) More
Genesis Valet Service Is Unbeatable My G80 is a fantastic car, but the Freeman team makes Genesis even better. My valet was perfectly punctual. The loaner G80 looked new inside and out. My G80 is a fantastic car, but the Freeman team makes Genesis even better. My valet was perfectly punctual. The loaner G80 looked new inside and out. My car was back to me in just a few hours, expertly washed and detailed. More
excellent and speedy service The road construction is done so there is no problem getting to their sales and service. Appointment was easy to get for the next couple days ahead. The road construction is done so there is no problem getting to their sales and service. Appointment was easy to get for the next couple days ahead. Service was done after a short wait and I was able to get some things done online using their wi-fi service. More
Thorough and efficient Scheduling service was easy. Got my vehicle in quickly. Kept me informed during the process. Wait time average. Staff was welcoming when I arrived and Scheduling service was easy. Got my vehicle in quickly. Kept me informed during the process. Wait time average. Staff was welcoming when I arrived and left. More
Great Customer Service Always Ken and his team always professional and knowledgeable They always inform me of what's needed and the order I should take care of each item to be serv Ken and his team always professional and knowledgeable They always inform me of what's needed and the order I should take care of each item to be serviced. Always great experience. . More
Service dept on top of my issues ... as usual!!! Yesterday I drove into the service dept with a completely unusual issue that was unheard of in the history of the service dept. Both Dale Gentry and Yesterday I drove into the service dept with a completely unusual issue that was unheard of in the history of the service dept. Both Dale Gentry and Ken Demarest got immediately involved and after a few minutes service manager Larry walked through and got involved when he overheard part of the discussion. Anyway, between the three of them they came up with what they believe is a fix for my problem, sent the car back to the shop and 45 minutes later the repair was completed. I believe so firmly in the competence and abilities of everyone involved including the serviceman who completed the repair that I am confident that the issue is resolved. What a team!!! More
Always happy when finished Always have a pleasant experience each time I come with a problem. This is too much trouble when you are happy happy. Happy. So silly. Always have a pleasant experience each time I come with a problem. This is too much trouble when you are happy happy. Happy. So silly. More
REPLACE BROKEN WHEEL STUD / INSPECTION Appointment was "lost", however service department took me right in, performed the task in quoted time and cost. Friendly, courteous - no problems at Appointment was "lost", however service department took me right in, performed the task in quoted time and cost. Friendly, courteous - no problems at all. Thanks More
Recall Received an email from Hyundai advising us there was a recall on our Hyundai. Made an appointment. In and out in no time and experienced excellent ser Received an email from Hyundai advising us there was a recall on our Hyundai. Made an appointment. In and out in no time and experienced excellent service. More