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Freeman Hyundai - Service Center

Irving, TX

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513 Reviews

513 Reviews of Freeman Hyundai - Service Center

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January 15, 2019

Fast, friendly, helpful and great work! I needed to get some minor work done to my car (remove scratches) and the team did an outstanding job accommodating my request, as well as my schedule More

by Hank Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who fromService worked on my car, but they did a great job!, Sandee Jimenez
January 13, 2019

5 stars only for service, not Sales Service is always excellent. I brought my previous Hyundai here for 10 years. No complaints. However, I tried to buy a car here a couple of years ago More

by TucsonGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very nice lady; don’t remember her name. It was 1/12/19 at 9:20AM if that helps
January 10, 2019

Oil Change I was at the dealership to have my oil changed and tires checked. I waited in the comfortable customer lounge. The service was completed quickly and s More

by computergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2019

Went above and beyond I visited because I had a service appointment, so I dropped my car off and I left for a few hours. My boyfriend drove me back to pick up my car and he More

by Gioya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales
January 05, 2019

Concerns Employees need to wear name tags and introduce themselves to you......also, while sitting in the customer lounge, which is extremely noisy with the tv More

by Dusty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
January 04, 2019

Best Service in the DFW area. I had a service recall on my car and I scheduled my service appointment several times due to various conflicts. My service tech. bent over backwards More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Gallegos
January 04, 2019

No complaints Everything was done on time and good friendly communication. I brought it in for a recall, but had some other issues that they took care of as part o More

by texmif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

Recall service Everything about the service experience was done well. We were greeted promptly and professionally. The work I needed was extensive and I appreciate More

by ME Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I am unsure of which individuals we dealt with but all were courteous and helpful.
January 02, 2019

Freeman excellent service dept Excellent and quick turnaround service, even during the holidays! Great service dept and staff at this location, 5 stars all around! Much appreciate More

by wt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, their service shuttle driver is always friendly and prompt.
December 29, 2018

Very good Very quick and courteous. Jim Pialarski is still the best. Service is always professional and Jim has helped us buy 2 cars. He is very thoughtful and More

by Pmh car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pialarski
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