Freeman Hyundai - Service Center
Irving, TX
513 Reviews of Freeman Hyundai - Service Center
Great Service Service rep was polite. Wrote up service ticket and showed me to waiting room. When car was serviced and completed, the rep went over some issues th Service rep was polite. Wrote up service ticket and showed me to waiting room. When car was serviced and completed, the rep went over some issues that would need service he next time. More
The Service Staff people ALL care about YOU! Never before have I been so delighted at any car dealership. The people behind the desk do sincerely care and the two ladies behind the service desk Never before have I been so delighted at any car dealership. The people behind the desk do sincerely care and the two ladies behind the service desk went way out of their way to both welcome me and to talk with me. Wow!, how kind! The entire team here @ Freeman truly do care and their attitude shines bright! More
Another excellent experience! Easy to schedule. Professionally handled from start to finish. Service was timely even though I had to reschedule. My friends are jealous of the val Easy to schedule. Professionally handled from start to finish. Service was timely even though I had to reschedule. My friends are jealous of the valet service for maintenance. More
Excellent Customer service My trunk latched broke on my Hyundai ELANTRA And I had to leave out of town by 2pm. I called and they were able to put the part on hold and fix it a My trunk latched broke on my Hyundai ELANTRA And I had to leave out of town by 2pm. I called and they were able to put the part on hold and fix it all within an hour. I didn’t get my car from this location but I will be back for all future repairs and for my 2nd Vehicle. The staff was great Friendly, polite and very knowledgeable. More
Best Service Department in Town I will bring my vehicle to this service department ONLY. Ken Demarest is efficient, knowledgeable and honest- what more could you ask for? Another plu I will bring my vehicle to this service department ONLY. Ken Demarest is efficient, knowledgeable and honest- what more could you ask for? Another plus is the ease in getting an appointment- not by internet though. I had to call- the internet system is not used friendly.. More
Awesome service My experience was awesome. Ken was knowledgeable, understanding and kind. I can't thank you enough for the level of care and service I received. Free My experience was awesome. Ken was knowledgeable, understanding and kind. I can't thank you enough for the level of care and service I received. Freeman has always stood for quality, and friendly excellent service and they never fail to deliver. Thank you so much! More
Appreciative customer From the call to make my appointment to driving out with a washed vehicle the experience was friendly. If you have to spend lots of money and 2.5 hour From the call to make my appointment to driving out with a washed vehicle the experience was friendly. If you have to spend lots of money and 2.5 hours of your time this is an agreeable place to do it. I have owned my Santa Fe for three years and this was my first full-service appointment (30,000mile checkup). I had been there for quick problem resolutions before which were also outstanding interactions. Ken Demarest is a noteworthy asset to your customer service excellence. He is exceptional in his customer service skills and interactions; he puts you at ease, he is informative about what is needed for your car maintenance and answers your questions in a polite and useful manner. The young man who worked in the drop off bay was also friendly and helpful when I needed assistance. You are definitely doing something right in your employee training. More
Can not say enough good things about my experience today! I brought the car in due to a recall notice. In addition I was advised that I needed an oil and filter change and tire rotation . All service was I brought the car in due to a recall notice. In addition I was advised that I needed an oil and filter change and tire rotation . All service was done promptly and professionally! More
Great experience Anna Gallegos is thorough and follows thru with having answers to questions. In this day and time that is rare and is very much appreciated. Tha Anna Gallegos is thorough and follows thru with having answers to questions. In this day and time that is rare and is very much appreciated. Thank you, Anna..... More
Great Service Experience As always, great, prompt maintenance service on my '12 5.0 R-Spec Genesis. Came in for an oil change and 100K mile transmission fluid change. My serv As always, great, prompt maintenance service on my '12 5.0 R-Spec Genesis. Came in for an oil change and 100K mile transmission fluid change. My service tech gave me a list of other services to consider for future service. Price is competitive and got a free car wash. More