
Norm Reeves Hyundai Superstore
Cerritos, CA
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Hyundai had to replace the hybrid battery, and everything was handled very professionally. I was given a rental car for the duration of the repair. was handled very professionally. I was given a rental car for the duration of the repair. More
Best dealer experience I've had. I worked out a deal online that fit my need prior to going in-person. The sales person Khalid, went over the details of the car and was very knowledg I worked out a deal online that fit my need prior to going in-person. The sales person Khalid, went over the details of the car and was very knowledge on the model I was interested in. Didn't have to haggle much since they pretty much matched the deal I created online. After the deal was reached, the finance was expedited and I was out of the dealer in my new car within 3hrs of arriving. More
Both Candice and Louis were great service advisors. They showed courtesy and professionalism in dealing with me. If I ever bring my car back, they would be the reason. The mechanics, on the other ha They showed courtesy and professionalism in dealing with me. If I ever bring my car back, they would be the reason. The mechanics, on the other hand, took four weeks to diagnose and repair the problem. Had my car not been under warranty, am sure my cost would have been in the thousands of dollars. More
The service was excellent. We were looking for a particular model and color and Rigo showed us various options and answered all of the questions we had. Everyone was friendly. We were looking for a particular model and color and Rigo showed us various options and answered all of the questions we had. Everyone was friendly. It was a great car-buying experience. More
This is my second time buying a Hyundai from this dealership. I was satisfied with the first one, so I came back again. I was able to get a satisfactory deal this time too. dealership. I was satisfied with the first one, so I came back again. I was able to get a satisfactory deal this time too. More
I took my 2017 Hyundai Santa Fe in after a big issue that was handled through my powertrain warranty. When I got the car back, the car felt rough. I took it back in to have it checked and they said it wasn’t was handled through my powertrain warranty. When I got the car back, the car felt rough. I took it back in to have it checked and they said it wasn’t noticeable and nothing can be done to fix it. More
Oil consumption issue 2020 Santa Fe well documented to the vehicle multiple visists no loaner. Charged for an oil change before factory interval . Low oil light came on in May within tge factory oil chang the vehicle multiple visists no loaner. Charged for an oil change before factory interval . Low oil light came on in May within tge factory oil change interval issued dismissed because I added oil, mythical interval standard for oil usage requiring measutement per 1000 miles not listed in vehicle handbook , three visits mythical standard .30 quarts of oil per 1000 miles is acceptable engine not replaced recall on year after mine loads of intetnet reviews show engine has faulty oil consumption rates this car needs a new engibe More