Norm Reeves Hyundai Superstore
Cerritos, CA
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Candice Roxas is the best! She has provided me with excellent customer service. She has patience and understanding to my needs. Also, she takes time to answer all my questions She has provided me with excellent customer service. She has patience and understanding to my needs. Also, she takes time to answer all my questions or concerns. Thank you for all your help. More
Quit trying to add garbage dealer profit junk like paint protection and KARR alarm systems. Seriously, on a 10k used car-trying to pad every last bit? Sorry the car was most likely a loser for you consid protection and KARR alarm systems. Seriously, on a 10k used car-trying to pad every last bit? Sorry the car was most likely a loser for you considering all the work including a fuel pump you had to put in it. Also, we talk price not payment. You were lucky to get the sale considering most banks would not have financed a car with 157K but my credit union did. Why push it with me? Disappointed in your tactics and will never buy a car from you again. When you have a good experience, you tell 5 people. When you have a bad one, you tell 55 people. More
Norm Reeves Hyundai is great Ambassador for Hyundai brand. khalid Beshir is on of a kind in sales and customer satisfaction, very patient, knowledgeable and honest, brand. khalid Beshir is on of a kind in sales and customer satisfaction, very patient, knowledgeable and honest, More
Some of the best customer service I’ve ever had. Knowledgeable of the vehicle, listened to what I wanted and was able to make it happen for me. Knowledgeable of the vehicle, listened to what I wanted and was able to make it happen for me. More
Every time I've taken my vehicle to get serviced they've doone a good job on getting my vehicle back to me as soon as possible. All their representatives i have dealt with have been very respectful friendly doone a good job on getting my vehicle back to me as soon as possible. All their representatives i have dealt with have been very respectful friendly and make things easily understandable. More
I paid cash, yet the finance/warranty process was way too rushed. He rushed through everything and then I had to make a decision on the dealer warranty then and there. I need time to actually look at it an rushed. He rushed through everything and then I had to make a decision on the dealer warranty then and there. I need time to actually look at it and think about it. But I didn't have time, so I just said no. If you had given me 24-48 hours I would have purchased the dealer bumper to bumper warranty...but you never gave me the time. It felt way too aggressive and sales-y for my taste. --Erik S More
Our service advisor, Enrique Almazan, was wonderful! He was very informative of services our car is going to need soon, but was in no way pushy. I would have added on the extra services if I didn’t have He was very informative of services our car is going to need soon, but was in no way pushy. I would have added on the extra services if I didn’t have a busy day/week! More