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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,315 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,315 reviews

December 02, 2024

Mike and the team made it easy to buy my new car. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand. More

by rbanzai
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Dec 02, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai! We're happy that Mike and the rest of our team could pave the way to make room for your new car. Thanks for putting your trust in us, and we look forward to serving you again!

November 30, 2024

Jonathan was wonderful to work with via internet sales and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good th More

by THLnL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Thomas (Finance), Jonathan Juarez
Dec 02, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai Tucson Hybrid! We're pleased that Jonathan and Kendrick could help you when you needed it. Plus, Jonathan followed up with you after your purchase, which is important since you transitioned to a hybrid. We hope that you feel well-informed about how it operates. If you need anything else, please feel free to reach out. Thank you!

November 26, 2024

Ricardo Romero was great assisting us in buying a Santa Fe. Zohaib Saleem was excellent making the deal we really could not pass up. More

by rojomaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Ricardo Romero, Zohaib Saleem
Nov 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congrats on your new Hyundai Santa Fe! We hope you enjoy it for all your future travels. We appreciate your 5-star review and look forward to assisting you in the future.

November 22, 2024

Elijah was amazing and very personal & helpful. Every one at the dealership makes you feel at ease, and we all know this typically takes three or four hours, however they make it very smooth proce More

by marcm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Tallman, Saeed Naderi
Nov 22, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new-to-you Hyundai, Marc! We're happy that the process was made much easier with Elijah's help. Thanks for giving us your business, and we look forward to providing you service in the future!

November 18, 2024

The process at Norma Reeves Hyundai was quick, smooth and our salesperson and lender were pleasant. This is our third Hyundai for this dealership. More

by Sheryasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anasheh Beglarian , Zohaib Saleem
Nov 18, 2024 -

Norm Reeves Hyundai Superstore responded

We appreciate your loyalty to our dealership in purchasing your third Hyundai from us! Thanks so much for choosing us, and we hope you will let us know when you need a service appointment. Congratulations!

October 24, 2024

Messed up on my lease and has taken over 3 months to fix. No communication, no resolution and no accountability. Both Cesar and Alex from the finance dept. will not return my calls/emails. I never received a More

by Lambskin2002
Finance Experience
Recommend Dealer
No
Employees Worked With
Fuller, Alex, Cesar Medina
Oct 25, 2024 -

Norm Reeves Hyundai Superstore responded

Hi Christopher, I apologize for the confusion. I know Cesar has been in touch with you since this post. Please contact me if you have any more questions. Be happy to help! Bill Stephens GM Norm Reeves Hyundai 562-405-3505 bill.stephens@normreeves.com

October 15, 2024

We had a very pleasant experience at norm reeves hyndai. The process was quick and efficient . Raj was very helpful. More

by rookie787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
Oct 16, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we're happy to hear about your experience with Raj at our dealership! Thank you so much!

October 13, 2024

Customer service was excellent! Did the job done as I need and communication well explained. Great job! More

by Lemongrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Oct 14, 2024 -

Norm Reeves Hyundai Superstore responded

We're so pleased to hear you 5-star review! Thank you for sharing your thoughts with us.

October 13, 2024

Tannaz was great! She is really knowledgeable and addressed my wants and needs without being pushy. More

by kdot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Nigel Thomas , Tannaz Jalilsood
Oct 14, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we're thrilled to hear these kind words about Tannaz! Thank you so much.

October 05, 2024

Instead of telling your customers that if we do not perform a certain maintenance . Threaten to void my factory warrant . Quit using scare tatics to sell people . I had to look up my factory maintenanc More

by bensu28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammid
Oct 08, 2024 -

Norm Reeves Hyundai Superstore responded

We’re sorry to hear about your recent experience. Our goal is to provide accurate information to help our customers make the best decisions for their vehicles. We'd be happy to discuss your experience in more depth and work toward a resolution. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.