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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,315 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,315 reviews

August 15, 2024

I had a fantastic experience at Norm Reeves Hyundai. From start to finish, buying a new car was a smooth and easy process. A big shoutout to my sales representative, Jalil, he was incredibly knowledgeab More

by Zone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Aug 16, 2024 -

Norm Reeves Hyundai Superstore responded

We're so glad to see you had a 5-star experience with us! It's great to know that Jalil helped you buy a new car, and we hope you enjoy it. Thank you for choosing Norm Reeves Hyundai, and please come again!

August 14, 2024

They made sure I was able to get a car that met my personal needs. More

by pjb
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir, Scott Kim
Aug 14, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we're so happy that you found a car that works for you! We always want to help our customers find vehicles that work for their lifestyles and budgets. Enjoy your new Hyundai and take care!

August 14, 2024

Great service,friendly,knowledgeable,easy to setup aservice for you car online or internet,love my hyundia. More

by novski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zohaib Saleem, Mike Monji, Justin Lingao, Hemanshu. Bagga
Aug 14, 2024 -

Norm Reeves Hyundai Superstore responded

We're thrilled you had a 5-star experience at our service department! We always want to give exceptional service and reviews like yours help us know how we're doing. Thank you!

August 13, 2024

Friendly, professional and efficient, serviced the car in a timely manner and their follow up was good, More

by raystout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 14, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Ray. We're so glad you had a 5-star service experience! Thank you for choosing Norm Reeves Hyundai and please see us again.

August 11, 2024

Great Service center. Almost always gets cars fixed really quickly. They have lots of EV experience and also have many EV loaners available when needed. They always take c More

by Eddie Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos Service Department , Brandon Rodriguez, Scott Kim
Aug 12, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your detailed feedback, Eddie! We're glad to hear that you've had great experiences with our service center and appreciate our team's expertise in EVs and loaner availability. Your insights help us improve, and we’re committed to providing you with excellent service. If you ever need anything or have further concerns, please don’t hesitate to reach out!

August 11, 2024

this dealership is Always great! !the staff is very knowledgable,friendly,and customer service oriented!!facility is very nice as well. More

by gchavarria83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 12, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much! There’s nothing more satisfying than bringing joy and happiness to our customers. Your review is so significant to us and inspires us to keep doing our best. Until next time!

August 10, 2024

Service representative located inside the office was very rude. Very unhelpful. I was forced to go to another dealership for service. More

by Typical consumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 12, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we are concerned to read your review because it doesn’t sound like the type of customer service we provide here at Norm Reeves Hyundai. Please reach out to me at 562-405-3505. Thank you. - Bill Stephens, General Manager.

August 09, 2024

Don’t look ke to have to write anything. That is taking more of my time than I wish to spend doing a review. The experience was k. If it was special I would write a book of praise. The g More

by Mwald119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis gets 5 stars
Aug 09, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, thank you for leaving us your feedback. We want all our customers to have truly exceptional experiences and apologize for any wait, though we are happy that Louis took such good care of you. If there's anything else we can help you with, please do let us know! Thank you.

August 09, 2024

My problem was not solved. My transmission still overheats when I’m in traffic. But you guys told me it’s normal. More

by Juanhurrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Aug 12, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Juan. We are sorry to hear about your transmission issues and understand your frustration. We'd appreciate the opportunity to discuss this with you further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

August 07, 2024

Assistance provided by the people who helped me was great. I did.not d ea with all t help deal More

by Jefesdan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 08, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, thank you for leaving us your valuable feedback. We are glad that our team was helpful, and we'll be here should you need anything else. Thank you for choosing Norm Reeves Hyundai.

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