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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,315 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,315 reviews

August 27, 2024

My experience with Norm Reeves was a good. They kept me informed while my vehicle was being worked on. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks, Sunshine! We always want our customers to feel informed and confident when they visit us. We appreciate your 5-star review and hope to assist you again.

August 25, 2024

From the beginning to the end everything went nice and friendly thank you thank you 🙏 More

by hugocamacho323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

It sounds like you had a very satisfying service visit for your Hyundai, Hugo! I'm happy that you received the satisfaction that you deserved, and I look forward to seeing you in the future. Thank you! Bill Stephens, General Manager

August 25, 2024

Excellent service the team was great and took really good care of me and my car 10/10 More

by Reyesanmarie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

That's great to hear, Reyesanmarie26! I'm happy to hear that your Hyundai received a 10/10 service visit at our dealership. Thanks for letting me know, and I hope to see you at your next service appointment. Bill Stephens, General Manager

August 24, 2024

Clean and nice Service dept. Good employees,they are very professional and they do a good job taking care of my car. More

by paulpar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy to read this review about your service visit, Paul! Sounds like your Hyundai was in good hands. Please let me know what else we can do for you in the future. Thank you! Bill Stephens, General Manager

August 24, 2024

Great experience with sales and finance. Alex listened and answered all questions. Great overall experience. More

by Car24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new car, Car! I'm happy that Alex could steer you in the right direction toward your new Hyundai. Please let me know if you need assistance in the future. Thank you! Bill Stephens, General Manager

August 22, 2024

Great experience - love love Jalil - we will be looking to work with him as repeat customer and family referrals! Whole process was quick and painless and made you feel like family. We got a Hyundai Ioni More

by Meggiesb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai Ioniq5, Meggiesb! I'm happy that you were satisfied with the experience and my team made you feel comfortable. Thanks for sharing, and I hope to see you in the future! Bill Stephens, General Manager

August 22, 2024

Everything was excellent they good job and they very good customer service I appreciate yes More

by Ashkheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Sounds like my team provided a great service visit to you, ashkheidi! I'm delighted to hear that, and I look forward to seeing you again! Thank you! Bill Stephens, General Manager

August 22, 2024

It's hard for me to speak with them on the phone. They didn't give me the updated information about the process of my car. More

by blueele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe jaber
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I would like to hear more about your service visit for your Hyundai, Blueele. That way, I can see where we need to make improvements in our communication and can discuss any issues that may arise. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

August 22, 2024

The location itself was very clean. The employees were all very polite and I was asked by numerous employees if I needed assistance. More

by Nycastellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

That's our aim--to give our customers the service and the treatment that they deserve, NY! I'm pleased that we could deliver that to you. Thanks for stopping by! Hope to see you soon! Bill Stephens, General Manager

August 22, 2024

Service rep. was very helpful & kind with our needs for service while we were waiting for service is done. More

by Danieltkwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased that your experience went so well with your Hyundai, Daniel! Thanks for stopping by and trusting in my team at our dealership. Hope to see you next time! Bill Stephens, General Manager

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