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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,315 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,315 reviews

September 07, 2024

It’s a nice place the people there are nice and courteous. I have no problems. More

by mspinkybby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 09, 2024 -

Norm Reeves Hyundai Superstore responded

We always want our team to deliver excellent customer service and are happy to hear that was your experience. Thanks for choosing Norm Reeves Hyundai, and have a great day!

September 07, 2024

Candice R. Was very professional and treated us excellently. We were extremely happy with our visit. More

by Brucebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Sep 09, 2024 -

Norm Reeves Hyundai Superstore responded

This is great to hear, thank you! We will make sure to pass along your kind feedback to Candice. Please come see us again!

September 07, 2024

Juan is a great service writer representative for Cerrito Hyundai Motors and he should get a Pay increase More

by Tommie.Dirks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 09, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Tommie. We're very glad to hear you had a 5-star experience with Juan in our service department. We appreciate your recommendation and hope to assist you again in the future.

September 05, 2024

Moe was amazing. Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, cong More

by jillhitchcock1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Sep 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you, Jill, for sharing your fantastic experience with Moe and the team! We're so glad to hear that Moe's thorough explanations and great communication made the process smooth for you. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Norm Reeves Hyundai!

September 03, 2024

Everyone was very nice and helpful. I feel like I should of got Lyft both More

by Julielj68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for rating us, Julie. We're glad that our team was positive and helpful to you. We appreciate your feedback and will be here for you if you need additional assistance.

September 03, 2024

Courteous and helpful people. Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance sche More

by eabongon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos and Jayden Ramirez
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the 5-star review! We're so happy that you had a positive service experience! Thank you for stopping by, and we'll be here if you need help in the future.

September 03, 2024

Great customer service! Candace always kept me informed during the process. They found what the issue was and repaired it. More

by Lberger53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're very happy to hear these kind words about Candace! We always want to deliver an exceptional experience and reviews like yours help us know how we're doing. Thank you!

September 03, 2024

Good customer service. Representative answer all my question...and the dealership have patience I will come again for next time service More

by Wu188188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to leave us your feedback. We're glad that you got the answers you need during your recent service experience. We look forward to assisting you again in the future.

August 31, 2024

I already submitted feedback so stop asking. You obviously didn't read and respond to thr last negative feedback I gave More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javed Rasheed, Gerardo Dorantes, Saeed Naderi, Saeid Nouri, Lisa Melson, Clay Van Hook, Cesar Medina, Reyes Lopez, Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

Nunya, I'm here to help. I’d be happy to work with you to resolve the issue. Thank you, Bill Stephens, General Manager 562-405-3505

August 31, 2024

We’ve brought 2 new cars there! Have been pleased with the vehicle and their service! More

by Joeramierz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Report | Print
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad to hear this, Joe! Thank you so much for your positive feedback, and enjoy.

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