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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,315 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,315 reviews

March 08, 2025

Really great dealer experience, we had visited a few in the SoCal area and this was stress-free with zero pressure from any of the reps we worked with! They honored a deal we saw online and the whole proce More

by Grace I.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Arthur Ortega
Report | Print
February 18, 2025

Just picked up a new 2025 Hyundai Tucson Hybrid. Khalid was fantastic at getting us familiar with the car and working us thru the paperwork. Alex was amazing at getting all of the financial stuff More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir
Report | Print
Feb 18, 2025 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new 2025 Hyundai Tucson Hybrid, Ted! It sounds like the car-buying process went well with Khalid and Alex's help. I appreciate you sharing this review, and I welcome you to return for your first service appointment. If you have any questions about your hybrid and the differences in driving one from a gas-powered car, please reach out to our team. Thank you! Bill Stephens, General Manager

January 31, 2025

This is a fantastic dealership from the top down. The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the More

by Drdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Saeed Naderi, Bill Stephens, Mike Monji, Cesar Medina, Justin Lingao, Hemanshu. Bagga
Report | Print
Jan 31, 2025 -

Norm Reeves Hyundai Superstore responded

What a nice review, and I appreciate the shoutout, Dave! Our goal at our dealership is to provide customer satisfaction, no matter what service you need. Thanks so much, and please let me know what else we can do for you! Bill Stephens, General Manager

January 13, 2025

Brandon Rodriguez was a very nice young man and easy to work with. Went through all the different features. More

by bobbikurokawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Arthur Ortega
Report | Print
Jan 13, 2025 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai, Bobbi! I'm glad that Brandon walked you through the many features you can enjoy in your new car. If you decide to add any accessories to your car, please let us know, and we can arrange that for you. Thank you! Bill Stephens, General Manager

January 08, 2025

Ok ! The service, but theirs a lot of scratches near the front hood extension which the work is on !!! More

by henrydy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember
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Jan 08, 2025 -

Norm Reeves Hyundai Superstore responded

I'm concerned to read about the scratches your car received on the front hood extension, Henry. To resolve these outstanding issues, please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 07, 2025

Enrique was very knowledgeable and responsible. He provided detailed information on my car's problem. More

by zwang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anrique Almazan
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Jan 07, 2025 -

Norm Reeves Hyundai Superstore responded

I'm glad that the issues with your Hyundai were resolved with Enrique's help! This means you can get back on the road, knowing that your car can handle whatever the road throws your way. Thanks for trusting my team, and I look forward to working with you in the future! Bill Stephens, General Manager

January 04, 2025

Ethan took great care of me and he was very patient with car selection process. Recommended dealer. More

by glenn.claussen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Jan 06, 2025 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai, Glenn! It makes me happy to read that my salesperson Ethan took such good care of you. Thank you for recommending us, and I hope to see you in the future for your first service appointment! Save some time and book the visit online. Bill Stephens, General Manager

January 02, 2025

Great Customer Service. Sales and Finance team were all knowledgeable and helpful to answer all of our questions. More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Report | Print
Jan 03, 2025 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai, Eddie! I'm happy that our Sales and Finance teams made the process easy for you. Thank you for your business, and please let us know when you will need your first service appointment. Bill Stephens, General Manager

December 19, 2024

We had a great experience sales and finance Brandons were helpful and listened to our needs. Met our expectations ! More

by Daisy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Report | Print
Jan 03, 2025 -

Norm Reeves Hyundai Superstore responded

That's our goal--to meet our customers' expectations, Daisy! I'm glad that your purchase of a new Hyundai went so well with Brandon's help. If you need any additional assistance, we're here to support you. Thanks so much for stopping by! Bill Stephens, General Manager

December 11, 2024

I was very satisfied with the service and help I got, Enrique was very nice and very helpful with my car issues, everything was resolved More

by Dannyvamp75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Dec 11, 2024 -

Norm Reeves Hyundai Superstore responded

That's great to hear that your service visit for your Hyundai went so well, Danny! My team, including Enrique, strives to provide a high level of service, and I appreciate you letting us know how they performed. Thank you, and I look forward to seeing you at a future appointment! Bill Stephens, General Manager

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