Norm Reeves Honda Superstore West Covina - Service Center

overall I brought my Accord there and try to do some services done. however, I was so surprised when I requested to do a diagnose for my car noise condition. they would like to charges $150 just do insp services done. however, I was so surprised when I requested to do a diagnose for my car noise condition. they would like to charges $150 just do inspected. This procedure need to be changes, because when people brought the cars back to dealership or manufacturer they have a trust that dealership will help them completely and make sure their product is safe and secure. check the noise or test drive mechanics ($150) the services for the people was fast and nice, so when people go to dealership services need to be cautious for any special request for our own vehicles. that means I have to find a third party shop that can handle my request rather than My dealership it self. More

Anthony was very helpful and quick. I was provided a free loaner car to leave and return while my car was being serviced. This makes me far more likely to return for this kind of service in the future. free loaner car to leave and return while my car was being serviced. This makes me far more likely to return for this kind of service in the future. More

Service was great, Trinity was friendly and helpful, I was in and out within three hours. Will bring back my vehicle back for service in the future.. was in and out within three hours. Will bring back my vehicle back for service in the future.. More

Very helpful and he gave me detail information about my service done on my vehicle. The delear has a nice seating area where to wait service done on my vehicle. The delear has a nice seating area where to wait More

Service is good. Rate is high compared to other Honda repair shops. I keep coming because of multi points inspection gives me a peace of mind. repair shops. I keep coming because of multi points inspection gives me a peace of mind. More

My experience was absolutely excellent. Friendly staff, fast service, didn’t have to wait to long. Joshua was very knowledgeable with what I may need in the future. fast service, didn’t have to wait to long. Joshua was very knowledgeable with what I may need in the future. More

Excellent attention to detail and courteous staff. Service done in timely manner. Christopher was great and I highly recommend him. I would recommend this dealership for both sales and service. Service done in timely manner. Christopher was great and I highly recommend him. I would recommend this dealership for both sales and service. More

Honda needs to have more of a discount, and do not try to up sell you every time you come in. Also have discounts for seniors. up sell you every time you come in. Also have discounts for seniors. More

My experience was great very friendly and fast service I was even given a rental at no cost I am beyond and honered to say Norm Reeves R0cks was even given a rental at no cost I am beyond and honered to say Norm Reeves R0cks More

Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I hav with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I have been coming here for several years now and will continue to as long as live close by with how excellent the service has been. More