Norm Reeves Honda Superstore West Covina

Great! It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him in helping you out in the lookout for a new car (: Thank you very much for your help! More

Oil change By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and he gave me a full detailed paper of the conditions of my car and if I needed to replace or change anything. Price was good and advisor was friendly. More

Service visit for a recall Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the ameniti Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the amenities and access. Frank fact based assessment of the service required and clear billing - no ripping off the customer More

Terrible experience John Vandervort 2 my children’s car was purchased at norm reeves Honda West Covina ( 2008& 2010 Honda Civic.came back 2013 to sell our 2008 car. Our experience was al 2 my children’s car was purchased at norm reeves Honda West Covina ( 2008& 2010 Honda Civic.came back 2013 to sell our 2008 car. Our experience was always awesome from the salesperson by the door all the way to finance.And because of that experience we chose to come for another purchase. We came 2/26/19 for a trade in of our 2010 Honda and purchase and EVERyONE involve of the sale was professional except for John Vandervort. He is full of air and a very worst liar ever and hope no one will ever come across. It’s hard to comprehend why in his position he acts so unprofessional in dealing with customers and make us feel that we don’t know nothing! He acts so above people.Is it because of race?????? I hope this concern will be given much attention if Norm Reeves Honda West Covina value there returning customers. There are many places to choose from but because our pleasant experience in the past we came back but with one bad apple it drags the good experience. Thank you Tonifernandez@gmail.com More

Excellent service Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and fa Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and family, set as routine service provider. More

Customer service They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very detail oriented. I enjoyed my overall experience. More

Great experience, highly recommended One of the best experiences leading a vehicle at any dealerships I’ve ever had, Jason Fang was extremely helpful and cooperative. Was able get exactly One of the best experiences leading a vehicle at any dealerships I’ve ever had, Jason Fang was extremely helpful and cooperative. Was able get exactly what I wanted, a white 2019 civic EXL for a great price. They have a huge selection of vehicles as well. Once again, highly recommended More

Friendly and great communication Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through checkin. More

Great Job! Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is be Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is because of their great personalities that I continue to have my car serviced at Norm Reeves Honda West Covina. More

Great customer service! The team made our new car purchase seamless. We were given great customer service from beginning to end. We will be sending our family and friends to The team made our new car purchase seamless. We were given great customer service from beginning to end. We will be sending our family and friends to Louis Mesquita for their future car purchases. More