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Norm Reeves Honda Superstore West Covina
West Covina, CA
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,131 reviews
August 24, 2016
Best place to buy a car Best dealership great people great prices second car that I buy on this dealer and it has always being a great experience thanks Armando for your grea Best dealership great people great prices second car that I buy on this dealer and it has always being a great experience thanks Armando for your great customer service great man and thank you Patrick you guys make us feel like family thank you Norms Honda west covina I definitely would recommended to everyone I know. More
by Anakaren Gonzalez
Employees Worked With
Patrick , Armando Garcia
July 08, 2016
Patrick Lucas comes through AGAIN! Patrick Lucas - you helped us by getting the deal we asked for and the car we wanted 3rd year in a row. You are one of a kind!! You treated us like yo Patrick Lucas - you helped us by getting the deal we asked for and the car we wanted 3rd year in a row. You are one of a kind!! You treated us like your favorite family members and made the car buying processing so fun.. and when was the last time someone said that that? Thank you for your professionalism, persistence, energy and amazing personlity to boot. Another family member will need a car soon and they will be coming to you. Here's to another great experience .... thank you Patrick!! More
by WeloveParrickLucasAtNormReeves
Employees Worked With
PATRICK LUCAS
July 06, 2016
Used Honda Accird It was a great experience with a wonderful sales person. Patrick was a delight. The process was easy and am super delighted with my certified Honda It was a great experience with a wonderful sales person. Patrick was a delight. The process was easy and am super delighted with my certified Honda Accord. Beautiful car from a great place. More
by Heather Owens
Employees Worked With
Patrick Lucas
June 28, 2016
Fantastico buen servicio Gracias a patrick puede obtener mi Honda Recomiendo este dealer a todos Thank you again Patrick you were on top of everything I appreciate I rec Gracias a patrick puede obtener mi Honda Recomiendo este dealer a todos Thank you again Patrick you were on top of everything I appreciate I recommend this dealer to everyone 5 stars More
by Arturo
Employees Worked With
Eugene Huang
June 27, 2016
excellet i was shopping a 2016 Civic for my kid than i summit my need to Norm Reeves Honda after i got a quote from Guy Gordon i went there within 20 mins i was shopping a 2016 Civic for my kid than i summit my need to Norm Reeves Honda after i got a quote from Guy Gordon i went there within 20 mins got my deal done as a quote & my kid even got that first time 0.9% apr for College grad No haggle . just easy time at the dealership great job Guy Asso John at Finnace More
by syip0715
Employees Worked With
Guy Gordon
June 22, 2016
Good Deal / Very happy with Patrick Recently purchased a slightly used 2015 Honda Fit. Patrick helped me get a good deal, answered all my questions, and showed me how everything worked Recently purchased a slightly used 2015 Honda Fit. Patrick helped me get a good deal, answered all my questions, and showed me how everything worked before I left the lot. I am very satisfied with my purchase experience. More
by tooker
Employees Worked With
Patrick Lucas
June 08, 2016
Patrick and Eugene is the best I had just gotten a new car over the weekend, thus by far the best experienced I had, Patrick is the best, i will definitely recommend this dealership I had just gotten a new car over the weekend, thus by far the best experienced I had, Patrick is the best, i will definitely recommend this dealership for your car needs. More
by Poker2009
Employees Worked With
Patrick Lucas, Eugene Huang
May 31, 2016
Best dealer! I just bought my new car this weekend and they were great! Thank you to all for making this experience so easy. I love my new car. I just bought my new car this weekend and they were great! Thank you to all for making this experience so easy. I love my new car. More
by Yazz76
Employees Worked With
Philip Nguyen, Mario Bandal
May 25, 2016
A good deal at a wrong car dealership is a bad deal. Let me start off by asking since a lot of people think buying cars is a nightmare, why are all reviews positive? Is it just me, or does anyone else al Let me start off by asking since a lot of people think buying cars is a nightmare, why are all reviews positive? Is it just me, or does anyone else also think that do business owners try to ask favorite customers to flood the site with five-star reviews with the hopes that they drown out the comparatively small number of negative reviews, or they have intention behind them, giving consumers a false perception of the business where they are about to spend their money? Per Fred Reichheld, who invented the survey 14 years ago, at least a third of the reviews are fake. There is absolutely zero harm not making this dealer is your first choice when it comes to buying. Is it not common to find "errors" in paperwork anymore? Called Norm Reeves Honda WC and talked to the car salesman, Jademine Kao, about a Civic deal. If you price matches another dealership, including floor mats, touch up paint, and aftermarket alarm, I'll buy from you today. I texted Jademine a copy of a deal worksheet from the other dealership and a copy of previous purchase of 2014 Accord sale contract so he would take me seriously (can't figure out how to attach screen shot photos to my review on this site). My salesman seemed honest and really wanted the deal. I thought this latest car buying experience was different.The transaction can be enjoyable. However... Jademine never really helped me when I noticed floor mats were missing, a floor mat retention clip broken, aftermarket car alarm is disconnected, and my touch up paint after the sale. Jademine didn't like to use text before the sale. He texted me and asked the part department rep Raymond to help me after the sale. Raymond asked me to pay for floor mat retention clip and floor mat set. I have a real issue about after signing the contract that certain things we had agreed upon were left out of the contract. Be careful don't let this happen to you. There is absolutely zero harm not making this dealer is your first choice when it comes to buying -- it may keep more of your hard-earned money and save you some frustration later. What Jademine Kao/salesman did to me, he will do to you too. Is it just me, or does anyone else also think that salesmen aren't your friends? Just remember: No one gets a good deal from a car salesman. I ignored this rule. Being friendly is a sales technique. Period. I apologize for the length. However, I wanted to be complete. More
by 请大家小心
Employees Worked With
Jademine Kao
May 19, 2016
Highly recommended Great place. Came to Norm Reeves after a horrible experience at Diamond Honda. Alonso helped us out and was very professional. Helped us find the righ Great place. Came to Norm Reeves after a horrible experience at Diamond Honda. Alonso helped us out and was very professional. Helped us find the right car at the right price. Great customer service. More
by Emilio
Employees Worked With
Alonso Mendez
