
Norm Reeves Honda Superstore West Covina
West Covina, CA
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Professional service Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being perform Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being performed, and options to have work completed to maintain the highest performance in my vehicle. It’s always my choice. More
Recall Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation wa Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation was a plus. More
Awesome customer service Everyone there was extremely helpful and very nice. My salesperson eamahn was absolutely incredible. Very knowledgeable, kind and made sure I got what Everyone there was extremely helpful and very nice. My salesperson eamahn was absolutely incredible. Very knowledgeable, kind and made sure I got what I wanted. I've been telling my friends how great he was and that it's the place to go for a honda. I will definitely go back myself. More
Get the best deal with a dealer you can trust Manuel went above and beyond to help us making a decision and getting the best car and price possible. Furthermore, you know how in some dealerships t Manuel went above and beyond to help us making a decision and getting the best car and price possible. Furthermore, you know how in some dealerships the dealer leaves to go “talk to the boss” to see what price can give you and you are left waiting wondering if those conversations actually exist? Well, in this case not only there was a glass window so that we could see Manny and his boss, John, discussing prices but ALSO John came to speak with us repeated times and both truly made EVERYTHING possible to make our visit to their dealership a happy one with the best result possible. Furthermore, if after our purchase we saw a better price elsewhere, we would get a check with the difference! Nothing to lose and all to win!! If you are wanting a dealer that does not feel like a shark and who you can trust, go see Manny in Honda Reeves West Covina. It is the biggest dealership in California, beautiful location and a cute extra: Manny appears in the Honda commercial... he’s THAT good! More
Service is top-notch! These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make su These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make sure you leave with peace of mind. More
Smooth and Simple I was very pleased with my experience at this dealership. I was referred to John Gomez by a family friend and he did not disappoint. Prior to my visit I was very pleased with my experience at this dealership. I was referred to John Gomez by a family friend and he did not disappoint. Prior to my visit, my dad and I had inquired about a specific make, model and color. John got back to us immediately and luckily the car was available (only one in stock I believe). I had my doubts as a first time car buyer but when we finally met, he was super friendly and honest. He had the car parked outside to check out to make sure it was exactly the one I wanted. After that it was a smooth process. He answered all my questions to the best of his knowledge and the paperwork was simple and was no hassle at all. We still keep in touch and would definitely recommend him to anyone looking for a great car buying experience. More
Fantastic Experience The sales personnel were great. Shahnaz Darianavardian and Sami Yazouri were fun to interact with, very understanding of our needs and very accommoda The sales personnel were great. Shahnaz Darianavardian and Sami Yazouri were fun to interact with, very understanding of our needs and very accommodating. And Ibrahim Mouawad in finance wrapped up our experience very professionally and made the financial aspect of the process less stressful. We’ve been bringing our other Honda here for service for some time and have been impressed with the personnel and facilities. So why not go to our “go to” dealership for a new vehicle!! Shahnaz and Sami finally handed off our vehicle after a thorough hands on explanation and tryout of all of the vehicles amenities.. We are so pleased with our experience. Thank you Norm Reeves Honda - West Covina! More
Shahnaz was awesome!! Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process. More
Awesome Online Sales Rep Bought a 2018 Honda Accord 1.5 T Sport, Guy Gordon is the man to go to for your online pricing, he did an awesome job! Highly recommend him. Bought a 2018 Honda Accord 1.5 T Sport, Guy Gordon is the man to go to for your online pricing, he did an awesome job! Highly recommend him. More
Great place to buy car Thank you to all the people here at Norm Reeves Honda especially to Shanaz and Ryan Lucas and John Salama for their great help and superb offer they g Thank you to all the people here at Norm Reeves Honda especially to Shanaz and Ryan Lucas and John Salama for their great help and superb offer they gave me in finance. More