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Norm Reeves Honda Superstore West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.8
1,129 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,129 reviews

April 01, 2025

West Covina Honda helped out with every step on our purchase including full detail on vehicle couldn’t ask for more More

by Michael Gorbea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Norm Reeves Honda Superstore West Covina responded

We couldn't ask for more in a review, Michael! What a pleasure it was to help you every step of the way! Thank you so much, and we hope that we'll be lucky enough to assist you again in the future. Please check out our Express Service, too, if you ever need a quick maintenance task completed.

March 24, 2025

I bought a 2024 Honda CRV on March 21, 2025. David Ochoa quickly responded to my inquiry and set up a test drive. He also showed me other CRV Hybrids, which helped me decide immediately. The pur More

by jandrada.p@cox.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Norm Reeves Honda Superstore West Covina responded

Congrats on your Honda CR-V! We're delighted that David gave you plenty of options and made the experience smooth, while Jacob offered a pleasant financing journey. If you need anything, such as help with Apple CarPlay® Setup, we are here for you!

March 11, 2025

Had a good experience in buying the car – I really thought Jason the salesman from the Internet was excellent to work with. More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fang
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Mar 11, 2025 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda! We’re confident that the Honda you chose will serve you well for years and miles to come. We look forward to seeing you again for your first maintenance appointment. Thanks so much!

March 11, 2025

Alicia our Sales Lady was really great. She was open and honest answering all the questions we had about the car. The Finance Manager was great as well. He explained everything and if I did More

by rnlovespurses
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bautista
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Mar 12, 2025 -

Norm Reeves Honda Superstore West Covina responded

We wish you many happy travels in your new-to-you Honda! It makes us so proud to know that Alicia and our Finance Manager went through every step and explained anything you needed clarified. Thanks for putting your trust in us, and enjoy your ride! We hope to see you at your first service appointment.

March 09, 2025

The very best. Norm Reeves Honda was outstanding. Their professionalism, their courtesy was exceptional.. We highly recommend Norm Reeves Honda for any new car or More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey
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Mar 10, 2025 -

Norm Reeves Honda Superstore West Covina responded

We’re so happy you’re loving your like-new Acura, Diana! If you ever need anything or want to share your driving stories, we’d love to hear from you. Thanks so much! Will we see you for your first service appointment? We hope so!

February 14, 2025

Friendly and courteous salesman, willing to negotiate a fair price. Clean and safe environment. Great service overall. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genaro Perez (5 stars)
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Feb 14, 2025 -

Norm Reeves Honda Superstore West Covina responded

Anything can be negotiated, right? We're pleased that your car-buying experience met up to your expectations. We wish you the best of luck, and hope that we'll see you at your first service appointment, which you can make online. Thank you!

February 14, 2025

Both the sales associate Jason and finance Miguel were excellent, got the deal and paperwork done in no time. More

by kuomang.sun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Miguel
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Feb 17, 2025 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda! It sounds like Jason and Miguel escorted you quickly and efficiently through the process. If you want to add accessories and have any questions about specific features, please let us know. Thank you!

February 09, 2025

Great place! Fast, efficient, and customer focused. Grateful for them and their knowledge. Highly recommend! More

by Anthonyhanson615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Norm Reeves Honda Superstore West Covina responded

We wish you many happy travels in your new-to-you Honda, Anthony! We're glad that you felt that all your needs were met. Once you're ready for a service appointment, you may schedule it online or give us a call. Thank you!

January 28, 2025

The Service Manager Octavio Cortez is terrible. He is rude, obnoxious and awful. Do yourself a favor and do not have your car serviced here. I know I will never be back! More

by terry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Octavio Cortes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Norm Reeves Honda Superstore West Covina responded

Hello Terry, We're disappointed to read that your service experience hasn't been up to your expectations. Since we value customer feedback, we'd like to learn what contributed to your disatisfaction with your service visit besides your dealings with our Service Manager. Your feedback will help us to improve our services. Please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com. Thank you.

January 26, 2025

Nice selection of both new and used Hondas, and efficient service and friendly staff greet you. More

by Fodernando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kunaal Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore West Covina responded

We wish you lots of good luck with your like-new Honda! We appreciate your positive feedback on our inventory and staff--it lets us know that we're doing a great job. Thank you, and please let us know when you'd like to book your first service appointment!

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