
Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
Filter Reviews by Keyword
By Type
Showing 780 reviews
Stopped in later in the day when my dummy lights went on. The squeezed me in to check my car and also did an oil change at my request. Very pleasant experience. The squeezed me in to check my car and also did an oil change at my request. Very pleasant experience. More
Wonderful customer service Karl was very knowledgeable Wonderful customer service Karl was very knowledgeable of the Honda CRV and took his time to explain all the features. Would recommend to anyone loo Wonderful customer service Karl was very knowledgeable of the Honda CRV and took his time to explain all the features. Would recommend to anyone looking for a new Honda More
Excellent service even though I brought my car in without an appointment. Everyone took time to help me understand some of the features on my car that I did not understand including where the child lock but an appointment. Everyone took time to help me understand some of the features on my car that I did not understand including where the child lock buttons were located and how to see how much life was left in my oil. More
I always get quick service with a smile! All of my questions are answered thoroughly & with knowledge. I wouldn’t trust my car with anyone except Angela Stewart! questions are answered thoroughly & with knowledge. I wouldn’t trust my car with anyone except Angela Stewart! More
Very professional and helpful a little pricey on the work that was done but so far the issues seem to be taken care of. A bit of a mix up when I went to pick up my car as I was told my keys were at VW and I that was done but so far the issues seem to be taken care of. A bit of a mix up when I went to pick up my car as I was told my keys were at VW and I was given the run around and finally my keys were at VW. More
I was called for "Complimentary Service to make a appointment. I called and was told it would involve topping off all fluid levels. Upon arrival Angela was confused but said it would be done. Late appointment. I called and was told it would involve topping off all fluid levels. Upon arrival Angela was confused but said it would be done. Later I was told my car needed an alignment, thought it was strange but agreed $ll4.44. When I got home, I checked y records and found it was included in my previous bill of $340.00,.... 1200 miles previously. I called Angela and she agreed to the mix up and would credit my account within 24hrs.. I have not heard as of today. Needless to say, this is very disappointing since I've been a customer for several years and cars. 9/29/20. In the future, I will bring previous service bills with me. More
It is the last time I’ll use this Honda Service unless it’s a covered warranted item. I don’t like when I’m told that a person will get back to me and more than two weeks pass without a return call. it’s a covered warranted item. I don’t like when I’m told that a person will get back to me and more than two weeks pass without a return call. More
Normally I have had good service on previous visits. This most recent one was disappointing. First, when I got the car back the rubber cover on the parking brake pedal was missing. It wasn’t in the car anywh most recent one was disappointing. First, when I got the car back the rubber cover on the parking brake pedal was missing. It wasn’t in the car anywhere and the service rep said she couldn’t find it. Then, as I drove away, the steering wheel was at 11 o’clock after they performed a front end alignment. So back I went and had to wait almost another hour for that to be straightened out. If they can’t see something that obvious during the test drive it makes me less confident in their service overall. Lastly they lowered the tire pressures to 32. These new tires today are rated for max load at 51 psi, and are under inflated at 32. If Honda is still recommending this lower pressure they are causing premature tire wear and reduced fuel efficiency. More
Hi, Had Bill and Deb resolve an issue with my 2018 CRV. They were very polite and helpfull. They got me right in and in 30 miniutes my problem was fixed. Very happy with your service Dept. Thanks again They were very polite and helpfull. They got me right in and in 30 miniutes my problem was fixed. Very happy with your service Dept. Thanks again Herb DiSanto/ North Port Fl More