Norm Reeves Honda Superstore Port Charlotte

This dealership is out to rip you off. Took my 2022 Pilot in for oil change. They told me that there was a screw in the sidewall of my LR tire which could not be repaired. They wanted $300 Took my 2022 Pilot in for oil change. They told me that there was a screw in the sidewall of my LR tire which could not be repaired. They wanted $300 to replace it. There was only 8600 miles on the tire. Being a former mechanic, I declined and said that I would come back later. Checked it when I got home and the screw was not in the sidewall but in the tread. I had it repaired for $30. Will never be back to this dealer. More

I'm a repeat customer and This dealership is going downhill fast!!! The sales portion at Vw is great, but then comes the signing disaster. Horrible service on the financial end that is done at Honda. downhill fast!!! The sales portion at Vw is great, but then comes the signing disaster. Horrible service on the financial end that is done at Honda. Zero customer care. More

First 10,000 mile service, and my last one at this dealership. I dropped my Taos off at 11:15 am and picked it up later that afternoon. Oil change and tire rotation, fairly simple. My wife drove the v dealership. I dropped my Taos off at 11:15 am and picked it up later that afternoon. Oil change and tire rotation, fairly simple. My wife drove the vehicle home, she told me the tire pressure light was on. I checked the tires, and they were all low, there was also a grease spot on one of the doors. I brought the car back and had them check the tire pressure and set it to specifications, or so I thought. We had to make a trip of about 100 miles, and I noticed that fuel economy was not as good as it usually was. I checked the tires again and they were all at 32psi, factory settings calls for 36psi all round. Needless to say I will not be returning to this dealership again. If they can't get a simple oil change and tire rotation right, I can't imagine what might happen with something major. More

Went down to Honda with my aunt to trade her truck in for a cheaper newer car. Well they didn't have anything she liked other than a 2019 accord. So she went with that. We had Jayce as our sales associate an a cheaper newer car. Well they didn't have anything she liked other than a 2019 accord. So she went with that. We had Jayce as our sales associate and he was great except for the fact that he did not disclose that the car was in an accident with the previous owners. When it came down to paying it the finance person had her sign up for all these different insurance's and extra stuff. She was paying $560 for her truck a 2022 Honda ridgline. The total for the car went from 26,000 to 56,000. This is the second time Honda has screwed her out of a vehicle. I would not recommend going to this Honda. There car options suck and there a bunch of liars and crooks. Also they promised floor mats to come with the car and were still waiting on those. And they didn't give us a spare key to the car. They suck!!! More

My husband is guardian for his mom, and we had a dilemma. We are in KY, and she is in FL close to PC Honda. I reached out to the dealership for assistance and JAYCE immediately stepped in to help. I have We are in KY, and she is in FL close to PC Honda. I reached out to the dealership for assistance and JAYCE immediately stepped in to help. I have to admit, I was frustrated and a little cranky with Jayce at first...Carvana had duped us (and held onto our $$ for 10 days!!) and we were at wit's end trying to get momma a car. JAYCE could not have been more helpful, getting me everything I needed, and WE CLOSED THE DEAL!!!!! Go see JAYCE for help with a car.... what a phenomenal experience!!!! THANK YOU, JAYCE!!!!! More

For 15 years I have been doing all my auto purchases with Edwin, highly trusted that you are in best hands start to finish, this Honda family been apart of me Roy, Mike pretty much Edwins’s entire team, than Edwin, highly trusted that you are in best hands start to finish, this Honda family been apart of me Roy, Mike pretty much Edwins’s entire team, thank you for all you do 🥰 More

Went to get an oil change and tires rotated, Bailey was so kind and friendly, great customer service. so kind and friendly, great customer service. More

They have always been available to answer questions or help with service needs. On top of letting me know results on my service. help with service needs. On top of letting me know results on my service. More

They were courteous and got to the root of the problem quickly and remedied it just as quickly. quickly and remedied it just as quickly. More

Professional & welcoming service desk, finished in time quoted. Will return for service at this dealership. quoted. Will return for service at this dealership. More